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Ombudsman Associate

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Southeast Ohio Long-Term Care Ombudsman Program

  • 2 people are interested
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The Long-Term Care Ombudsman Program of Athens, Hocking, Meigs, Monroe, Morgan, Noble, Perry, and Washington counties has an urgent need for volunteers during the COVID-19 pandemic. The program needs volunteer Ombudsmen to advocate for excellence in long-term care, calling residents and their families to give them a voice in this time of crisis and keep them connected to their advocates. In the Southeast Ohio region, there are close to 3,000 residents in 70 facilities, isolated from visitors. These calls reveal unheard complaints, concerns, suggestions, and questions from consumers about care. Ombudsman volunteer duties can be performed in the comfort and safety of the volunteer’s home, and free virtual training to certify the volunteer as an Ombudsman will be provided.

To become a volunteer Ombudsman representative, complete an application at www.stepup.ohio.gov or call the state office at 1-800-282-1206 today. Your application will be forwarded to the regional Ombudsman program serving your community.

More opportunities with Southeast Ohio Long-Term Care Ombudsman Program

No additional volunteer opportunities at this time.

About Southeast Ohio Long-Term Care Ombudsman Program

Location:

Marietta LN, Marietta, OH 45788, US

Mission Statement

Expect Excellence in Your Care!

Description

Long-term care Ombudsmen advocate for people receiving home care, assisted living and nursing home care. Paid and volunteer staff work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights.
Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns.
In addition, ombudsmen:

- Advocate for person-centered approaches by providers to meet the needs and honor the preferences of residents;
- Link residents with services or agencies;
- Offer resources for selecting long-term care providers; and
- Provide information and assistance with benefits and insurance.

Advocacy & Human Rights
People with Disabilities
Seniors

WHEN

We'll work with your schedule.

WHERE

Marietta LNMarietta, OH 45788

SKILLS

  • Advocacy
  • Customer Service
  • Basic Computer Skills
  • People Skills
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Driver's License Needed
  • Must be at least 18
  • Orientation or Training
  • Volunteers will be asked to complete call lists. Call lists may be completed at the volunteer's pace. Calls average 15 minutes in length.

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