Blood Donor Screener-Washington County
American Red Cross
Provide excellent customer service to enhance the blood donor experience, executing donor temperature screening on potential donors prior to their entry into the blood drive.
This position and Temp-taking screening station is part of additional screening the American Red Cross has implemented in the interest of the safety of the blood supply, recipients, other donors, staff, volunteers and general public health regarding COVID-2019 outbreaks. Greet donors and model excellent customer service behaviors. Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted access. Explain purpose of temperature screen to donors and ensure they understand reason for deferral if applicable. Direct donor to next step of donation or options for future donations if deferred.
Variable; preferred commitment: 1+ shift/month, average shift is 5-6 hours
Must be 18 years of age or older
Ability to display the utmost professionalism and communication skills using diplomacy and tact. Extremely comfortable working with people from diverse communities and backgrounds. Ability to understand technology needed for position.
Wear gloves at all time and change them between each donor. Use a new probe cover on an electronic thermometer or a new disposable thermometer for each donor. Will not repeat temperatures for any reason. Will insert the thermometer into the donor’s mouth, hold the probe, read the temperature and discard the probe cover or the disposable thermometer. Check to see if the donor’s temperature is acceptable. Advise the donor if above 99.5 degrees F to defer from donating on current day. Will clean the electronic thermometer, probe and probe wiring between each person with Sani-cloth or Cavi-cide.
Onboarding with the American Red Cross Biomedical Dept Donor Ambassador Training Pre-screening process and expectations
BACKGROUND CHECK ALONG WITH ACT 153 CLEARANCES REQUIRED. WE WILL ASSIST WITH THIS THROUGH THE SCREENING PROCESS.
About American Red Cross
250 Jari Drive, Johnstown, PA 15904, US
Mission Statement The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Volunteers carry out 90% of the humanitarian work of the Red Cross.
Whether helping one displaced family or thousands, providing care and comfort to an ill or injured service member or veteran, or teaching others how to respond in emergencies, it’s through the efforts of ordinary people that we can do extraordinary things.