Support the military by joining the Service to the Armed Forces Caseworker Volunteer Team!
When a military family experiences a crisis, the Red Cross is there to help. More than 110,000 military families reach out to the American Red Cross for emergency assistance each year through the Hero Care Network.
Caseworker volunteers support and assist with the full range of client services to military members, veterans and their families, to include: emergency communications; information and referral; access to financial assistance; and family follow-up services.
Caseworkers volunteer to provide service at the regional level to the Hero Care Network Center:
Support and follow Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services
Interview callers; coordinate requests for service to include recording all client info into the SAF Case Management System; perform outbound activities including: obtaining verifications; delivering messages; coordinating case management services with the jurisdictional chapter/station, and/or providing other follow-up actions needed for complete and timely client service; understand and apply Red Cross and SAF policies consistently and correctly
Maintain strict confidentiality of any case notes, names and other personal information in accordance with Red Cross policies
Determine eligibility for Red Cross services by assessing client needs and providing appropriate service to clients including referrals to other agencies
Make follow-up calls to military members and/or families to determine additional needs; log case notes.
Acquire a working knowledge of local, state and federal resources aiding military members, families and veterans
*Virtual Opportunity- must have access to computer **Red Cross orientation and training provided
All volunteers must apply online at redcross.org/volunteer
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Volunteers carry out 90% of the humanitarian work of the American Red Cross to support its mission to prevent and alleviate human suffering. There are many ways you can volunteer in your local community, and we are always looking for people with various backgrounds, talents and skill levels . We have diverse volunteer opportunities in Blood Services, Disaster Services, Service to the Armed Forces, Communications, and Volunteer Services.
Veterans & Military Families
We'll work with your schedule.
Virtual- The Community of Alleghany CountySparta, NC28675