Emergency Management Volunteer - Work with Government Partner Agencies! - Mercer County

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Purpose: The purpose of this position is to develop and maintain productive working relationship with government partners, diverse groups and internal Red Cross units during steady state to fulfill Government Operations objectives, build capacity and support effective service delivery to victims during disaster. They are responsible for ensuring Red Cross actions are aligned with, supportive of, and complementary to government. They effectively represent the Red Cross to external partners, manage internal and external expectations, establish and monitor situational awareness, and seek, collect, evaluate and communicate critical information.

Responsibilities: Emergency Management team member develops and maintains productive working relationships with government partners, diverse groups and internal Red Cross units during steady state to fulfill Government Operations activities and objectives to enable an effective and efficient community response during a disaster while adhering to the principles of the Red Cross.

Qualifications:

Customer Focus - is dedicated to meeting the expectations and requirements of internal and external
customers; acts with customers in mind; establishes and maintains effective relationships with
customers and gains their trust and respect.
Action Oriented - Enjoys working hard; is action oriented and full of energy for the things that she/she
sees as challenging.

Manages Diversity - Treats all kinds and classes of people equitably; deals effectively with all races,
nationalities, cultures, disabilities, ages and both sexes.
Ability to adapt to change, negotiate compromise and tolerate ambiguity
Good organizational skills, responsible and punctual.

• Demonstrated active listening skills.
• Demonstrates evidence of previous work or volunteer experience in a collaboration role.
• Ability to submit accurate, concise and timely information and verbal or written reports to the assigned supervisor and/or others as required or requested.
• Ability to participate and contribute in regular meetings.
• Demonstrates ability to interact with officials in the community.
• Demonstrates ability to involve appropriate others in managing problems and conflict.
• Ability to acquire and evaluate information.
• Demonstrates skills in Government Operations systems & procedures.
• Ability to utilize the electronic emergency management software utilized by the EOC to log activities, submit reports, post documents, etc.
• Proficient knowledge of Microsoft Windows platforms especially Excel and Word.

Relationships: Works closely with all other Community Partner / Emergency Management workers and external partners to ensure Regional and team goals are achieved; works with local or regional partners.

Development Opportunity: Take training and gain experience required to serve as:
an External Relations worker during operations.

Take Frontline Supervisor and Simulation
Training: Required training:

• Disaster Cycle Services: An Overview
• Collaborating Essentials
• Government Operations Fundamentals
• Government Operations Center Liaison Fundamentals
• Concept of Operations Overview
• Everyone is Welcome
• National Shelter System Fundamentals
• Shelter Fundamentals
• Public Affairs Essentials

FEMA Online Training

• IS-100.b Introduction to Incident Command System
• IS-700.a NIMS An Introduction
• IS-800.b National Response Framework, An Introduction