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  • 16 people are interested

Telephone Befriending Volunteer

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ORGANIZATION: Tuvida Nottinghamshire Volunteer Service

  • 16 people are interested

We are looking for friendly and reliable volunteers to make regular friendship calls to unpaid carers or the person they care for to reduce social isolation and keep them part of the community

What the role entails:

  • Making telephone calls to the UK (we are unable to pay call charges)
  • Making phone calls to a person, or a number of people, as agreed with your coordinator.
  • Checking on their wellbeing.
  • Respecting the confidentiality of your conversations.
  • Having an awareness of safeguarding issues
  • Discovering any concerns that your contact person may have. These will not necessarily be safeguarding concerns, but could relate to their food supply or need for repeat prescriptions, etc.
  • Reporting any concerns to your coordinator.
  • Storing your contact phone number(s) and any notes you make securely in accordance with data protection principles.
  • Encouraging your contact person(s) to adhere to safe social distancing and social isolation practices.

What’s in it for you? - You will have the opportunity to:

  • Join a friendly supportive team and make a real difference to carer
  • Gain new skills, use existing talents and give something back to the local community
  • Gain work experience if considering a career change or looking for paid work.
  • Do something valuable and rewarding with your free time in a supportive care environment and meet new people
  • Experience the satisfaction of helping other people, be part of an organisation that will value you.

Skills, experience and qualities we look for:

  • You need access to a quiet space where you can make phone calls and a phone with free call time which allows you to call the UK as we are unable to pay call charges
  • Good listening skills
  • The ability to work from home, but as part of a team, to support your contact(s).
  • If you can communicate in a language other than English, this would be great.

Each applicant will be subject to a reference check.

More opportunities with Tuvida Nottinghamshire Volunteer Service

No additional volunteer opportunities at this time.

About Tuvida Nottinghamshire Volunteer Service


19 Pelham Road, Nottingham, East Midlands NG5 1AP, GB

Mission Statement

The vision of Tuvida is to see a world where every carer can live a life with independence, choice and peace of mind. We value integrity, creativity, passion and the community.


Tuvida support over 800 family carers and the people they care for across Nottinghamshire, Derbyshire, Leicestershire, Northamptonshire and more. We offer a flexible, professional care service to people of all ages with a range of health conditions and disabilities.


People with Disabilities
Community, People with Disabilities, Seniors


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.





  • Background Check
  • Must be at least 18
  • Orientation or Training
  • We fully appreciate anytime that you can give. We are very flexible with our volunteer's availability and will work with you to accommodate any barriers.
  • We are unable to pay call charges therefore you must have a phone contract which allows you to make calls to the UK within your free minutes. A reference check will be required for all upcoming volunteers.

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