Outreach Coordinator (Americorps)

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Applicants should apply by copying link into browser and filling out application https://www.surveygizmo.com/s3/5491509/

About Our Community

Since our inception in 1992, Rebuilding Together Atlanta, has completed more than 1200 home repair projects for deserving families, with a market value totaling $3 million. In 2019, Rebuilding Together Atlanta partnered with over 20 businesses, corporations and civic organizations to mobilize more than 350 volunteers to rebuild and revitalize over 30 neighborhood homes, businesses and community spaces. This represents a nearly $950,000 value of investment and services into our Atlanta community.

We have been featured on CBS 46 during our Kick Off to Rebuild in January 2019 and Fox 5 during our Rebuild a Block with Lowe's in November. Most importantly, a recent follow up with a homeowner revealed the direct impact of our work: after an average of 2 falls each month, he reported zero falls a month after we tore out old carpet and installed hard plank vinyl flooring.

There is a great demand for our services. To reach more neighbors, we have added a new program, RT Express, that focuses on low cost, high impact repairs to help our neighbors with mobility challenges. It is up and running at a critical moment. According to the Georgia Council on Aging, over 50% of all population growth in the state in the coming years will be in the 60 and over age group. Falls have increasingly contributed to the overall number of Fulton County ER visits, rising from 11.5% of visits in 2015 to 14.5% of visits in 2018. A great opportunity presents itself here for an AmeriCorps member to take ownership of the Express program in addition to working on our traditional sponsored Rebuilds.

Summary of Position

The AmeriCorps Outreach Coordinator strives to build trust and awareness among targeted client/homeowner populations most in need of our services and activate the local community to get involved. They identify and implement outreach strategies and techniques to increase homeowner applications, engage volunteers (both skilled and unskilled), and build community partnerships. The AmeriCorps Outreach Coordinator is the primary point of contact for all clients and volunteers, and ensures a good flow of communication before, during, and after the project.

Essential Duties and Responsibilities

• Oversee the client application process, including: assisting potential clients with the application, managing homeowner application intake, completing initial interviews with clients, completing home assessments, and tracking the client application/approval process in the database.
• Develop and maintain community partnerships to support a strong pipeline of volunteers to participate in rebuilding events, including: conduct research to identify potential partners, coordinate and participate in outreach meetings, and serve as main point of contact with partners for volunteering matters.
• Interview or survey homeowners and volunteers after project completion to capture their experiences with Rebuilding Together. Report findings to the team and suggest solutions for improving our delivery of a high quality of services to homeowners and volunteer experience to volunteers.
• Pursue a robust client and volunteer outreach strategy that will increase awareness of our services among our target populations, including: attending community meetings and other events; creating and distributing materials; contributing client- and volunteer-focused content for social media, newsletter, and website; presenting at community organizations and tabling at resource and volunteer fairs.
• Speak with interested homeowners before the application to answer their questions about our programs and provide client referrals to appropriate community service organizations and agencies.
• As a grassroots non-profit, all team members will have an active role in implementing larger rebuilding projects throughout the year. They will assist with project logistics several times throughout the year, including registering volunteers, checking in with homeowners throughout the project day, coordinating volunteer logistics such as lunches and bathrooms, assisting with set up/tear down, and taking photos.

Knowledge, Skills, and Abilities

Required

• Proficient in Microsoft Word and Excel or similar
• Solid interpersonal skills and ability make connections and build relationships with both volunteers and clients
• Comfort with speaking and presenting in front of large groups--experience training or teaching adults/volunteers is a plus
• Ability to work with diverse clients, volunteers, and staff to create a friendly, helpful atmosphere
• Ability to work equally well on independent projects as well as on collaborative, team projects
• Positive and optimistic attitude, good problem-solving skills

Preferred

• Bachelor’s degree or equivalent work/volunteering experience
• Experience with construction, home repair, and housing issues

• Ability to work on multiple tasks in a growing and changing environment, with flexibility/adaptability

• Volunteer service experience; managing or coordinating other volunteers is a plus.
• Able to absorb complex information quickly and communicate that information effectively
• Well-organized, detail-oriented, self-motivated, flexible
• Ability to compose professional written communications for a variety of audiences, including social media (Facebook, Twitter, e-Newsletter)

Description of Physical Demands

• Must be able to navigate an active construction site, including: climbing stairs and ladders, standing, lifting, and carrying for extended periods of time over difficult terrain.
• The majority of time will be spent in the office; they must be able to use a computer and phone for extended periods of time.
• Must be able to lift 30 pounds on a regular basis as part of their responsibilities to complete direct hands-on repairs and assist with the delivery of tools and materials.
• Must be able to lift 30 pounds on a regular basis as part of their responsibilities to bring materials to meetings, such as boxes of pamphlets, screen and projector, etc.
• They must be able to travel independently to meetings in the community and in client homes
• They will assist with several rebuilding days during the term-as such they must be able to walk, climb stairs, stand, lift, and carry for extended periods of time.