Salesforce Support Volunteer - Winter 2022

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The Arc Minnesota is a statewide nonprofit organization that works to promote and protect the human rights of people who have intellectual and developmental disabilities. Through statewide programs and services, we help people navigate systems while working to advance social change centered in justice, equity, and belonging in community.

Position Summary: This position serves as a data entry and data management volunteer responding to daily operational needs in the ongoing development and implementation of The Arc Minnesota’s services. The volunteer will work closely with Arc staff and other volunteers.

Responsibilities:

• Data entry, management, and cleaning within the Salesforce Database
• Utilize and complete tasks in Excel
• Assist with statistical reporting
• Administrative tasks as needed, such as scanning and transcribing data
• Work independently and within a team

Qualifications:

• Experience with Salesforce and Excel required
• High School Diploma or GED Certificate preferred
• Strong problem solving skills and the ability to present proactive solutions to potential problems
• Succinct written and verbal communication skills
• Microsoft Office proficient

Professional Development Opportunities:

• Will understand the complex day-to-day roles of a nonprofit, especially how nonprofits manage information gathered from the people they serve
• Will learn to use multiple software programs
• Will learn detail-oriented tracking, management, and analysis of cash flow, demographic data, and reporting requirements both organizationally and by law
• Will learn professionalism: intrapersonal relationships, administrative skills, phone and email communication

Time Commitment: This unpaid volunteer position. Position requires a minimum commitment of 3 months but can be extended if both parties agree. Position is 5-10 hours per week with hours to completed Monday - Friday between 9:00am - 4:30pm.