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Catholic Charities Fort Worth Call Center - URGENT NEED!

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Catholic Charities Diocese of Fort Worth, Inc.

  • 10 people are interested


We are in URGENT need of volunteers to assist at our Fort Worth Campus Call Center located at 249 W. Thornhill Drive, Fort Worth 76115.

Volunteers will:

Provide support to our financial assistance program to clients identified as being eligible. You assist with scheduling appointments. You show we care by using empathy and active listening techniques and by being present with each individual client.

Give hope to our clients starting with the simple act of really listening to their story and caring. Take the time to treat them with dignity, respect, and compassion. Show them with both word and action that they matter to us.

After coordinating emergency financial assistance, engage clients to understand long-term sustainable solutions by sharing community partner resources and CCFW opportunities. Help the clients come to understand how deeper, long-term case management services can empower them to achieve their hopes for their families.

Positions in our Fort Worth Call Center are Monday through Friday:

  • 8am to 1pm - Volunteers are welcome to work a partial or full shift.

Volunteers will have the flexibility to select the best date and time that fits with your schedule however we would love someone who can volunteer weekly.

Volunteers must be 18+ years old, able to pass a FREE background check, commit to volunteering at least 3 months, and complete a general volunteer orientation. Visit our website below to complete a volunteer application and to receive information on next steps:


A background working in a call center is preferred but NOT REQUIRED and all materials and training is provided. For questions, please email Victoria Walton at: vwalton@ccdofw.org


About Us

We are committed to ENDING POVERTY one family at a time. Volunteers are critical to our success and enable us to educate and provide clients the tools they need to improve their lives and break the cycle of poverty.

Our agency has been in continuous service since in 1910 and serves all those in need regardless of personal, religious or cultural backgrounds. We are proud to have over 20 faiths represented by our staff and volunteers at Catholic Charities Fort Worth.

Become a member of our volunteer team and change the life of someone in our community TODAY.

More opportunities with Catholic Charities Diocese of Fort Worth, Inc.

No additional volunteer opportunities at this time.

About Catholic Charities Diocese of Fort Worth, Inc.


249 W Thornhill Dr, Fort Worth, TX 76115, US

Mission Statement

To provide services to those in need; to advocate compassion and justice in the structures of society; and to call all people of goodwill to do the same.


Catholic Charities Fort Worth (CCFW) is a faith-driven, service-driven, and forward-driven organization committed to living out the commission of Jesus Christ throughout the diocese of Fort Worth by welcoming the stranger, caring for children, and strengthening families.

Founded in 1910, Catholic Charities Fort Worth (CCFW) is a 501(c)(3) non-profit organization with a zealous goal to end poverty in our 28 county diocese. By meeting the needs of children, families, the elderly, refugees, and immigrants, regardless of creed, ethnicity, or culture, we are able to serve and give hope to over 100,000 individuals and families in need each year. More than 90 cents out of every dollar donated goes directly to provide services through over 40 innovative programs, empowering clients to be self-sufficient.

Crisis Support


We'll work with your schedule.


249 W. Thornhill Dr.Fort Worth, TX 76115



  • Administrative Support
  • Customer Service
  • Case Work / Management
  • Social Work




  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Flexible
  • Volunteers will need to complete an agency volunteer orientation and additional paperwork.

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