First to answer incoming calls and does so cheerfully and professionally in accordance with appropriate business etiquette
Respond to member calls, emails, and other correspondence in a timely fashion (@info)
Perform general administrative functions including, but not limited to, photocopying/scanning/etc.; preparing mailings and shipments; fielding/responding email inquiries; collecting and distributing mail; and other general office tasks
Provide general planning support for Board and committee meetings including compiling and organizing meeting materials/packets, scheduling conference calls, taking and disseminating meeting minutes (where relevant)
Assist with large, office-wide projects including but not limited to mass-mailings and compiling conference materials for attendees or board materials
Coordinate and maintain systems for tracking speaker contact information including compiling bios, and editing and verifying all details
Provide support for annual Judging & Competition, assisting with entry processing, print needs, checking membership and payments, as well as overseeing print jobs and scoresheet organization as directed by Program Coordinator
Complete special projects as assigned
Four-year accredited Bachelor’s degree or equivalent combination of education and experience in a customer-service oriented role.
Minimum of two years of administrative and/or customer service experience.
SKILLS, KNOWLEDGE & ABILITIES
Must exhibit exceptional:
accuracy and attention to detail
interpersonal skills and diplomacy
exceptional phone skills and email business etiquette
oral and written communications
word-processing with typing speed of at least 60WPM
ability to meet deadlines and prioritize
professional and cheerful business demeanor
problem-solving and critical thinking skills, strong math skills
knowledge of Microsoft Office Suite including Excel, Word, and Outlook
Familiarity with (preferred qualifications):
Database use, particularly CRM systems (training offered if required for volunteer project)
Non-profit association work, preferably in a member-based organization
Conference or Event planning/staffing
ACS offers a casual and collaborative work environment, as well as the following benefits for our volunteers:
Kitchen space with complimentary beverages
Dedicated volunteer workspace
Dedicated team member contact, professional development and training as needed
Yes, we sometimes celebrate with cheese!
HOW TO APPLY
Please submit the following via email to firstname.lastname@example.org with "Volunteer Administrative Assistant" in the subject line:
Three professional references
Applications accepted and reviewed on an ongoing basis in the order received until position is filled. Volunteer candidates will be invited for interviews prior to establishing work schedules with ACS. No phone calls please. Due to the volume of applicants, only candidates of interest will be contacted. Please note that this position is based in Denver, Colorado.
No additional volunteer opportunities at this time.
About AMERICAN CHEESE EDUCATION FOUNDATION
2696 S COLORADO BLVD STE 570, DENVER, CO 80222, US
ACS provides the cheese industry with educational resources and networking opportunities, while encouraging the highest standards of cheesemaking focused on safety and sustainability.
The American Cheese Education Foundation (ACE) is the American Cheese Society’s (ACS) nonprofit alliance organization. The Foundation supports ACS’ education program through fundraising for scholarships, educational content, and research efforts for ACS members. Its priority is to further educational opportunities for all those interested in producing, marketing, selling, and appreciating North America’s artisan, farmstead, and specialty cheeses. The ACE Foundation’s areas of support include:
Scholarships to bring cheesemakers, retailers, students, and chefs to the ACS Conference
Webinars on timely topics, available at no cost to ACS members
Industry research including the biennial State of the U.S. Artisan & Specialty Cheese Industry Survey