During these uncertain times, how can we help?

As the world leader in volunteerism we feel a responsibility to unite our broader community, and to use this moment to become stronger.

See below to participate in our Impact Sector survey, access our COVID-19 Resource Hub, and explore our growing directory of COVID-19-specific and virtual volunteering opportunities.
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Front Desk/Business Operations Volunteer - Lake City Area

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American Red Cross - North Florida Region

Do you enjoy helping people get connected and providing good customer service? Join us as a Front Office Hero! Welcome clients and members of the public who visit the office, as well as answer the incoming calls. Connect inquiries to appropriate departments and people, and assist with office support projects. K
Tasks include:

  • Front Desk communication with guests, staff, and volunteers
  • Assist in office administration in Red Cross department
  • Answer telephones and take messages
  • Light typing, data entry, work filing, spread sheets
  • Assist is preparation of mailings, course materials packaging
  • Assist with event management and logistics when needed

Time Commitment:
Volunteers can sign-up for half or full day shifts. We hope volunteers would be able to work a few shifts a month. Shifts are available Monday-Fridday bewteen 8:30am and 4:30pm.

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About American Red Cross - North Florida Region


751 Riverside Ave, Jacksonville, FL 32204, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.


Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Due to COVID-19, we at the American Red Cross are delivering our mission a bit differently these days. Nearly all of our work is being done virtually when possible. After you complete the volunteer application at RedCross.org/Volunteer, a regional representative will reach out to speak to you about specific opportunities in your area and how you can help.

Office Locations: Jacksonville, Gainesville, Lake City, Panama City, Pensacola, and Tallahassee

Disaster Relief
Veterans & Military Families


We'll work with your schedule.


508 SW State Road 247, Bldg 2.Lake City FL, FL 32025



  • Office Reception
  • Administrative Support
  • Customer Service
  • Data Entry
  • Operations
  • People Skills


  • People 55+


  • Background Check
  • Must be at least 16
  • We have volunteer opportunities to match a wide range of interests and time commitment, including virtual (work from home) opportunities.
  • All volunteers must register online at RedCross.Org. There is a brief application and online background check that must be submitted before volunteering.

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