Red Cross Disaster Caseworker (Training Provided)

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The role of a Disaster Response Caseworker (aka a Recovery Service Associate) is to support the disaster recovery of individuals, families, and communities affected by disaster by interviewing and provision of referrals, assistance, and goods and services to begin and affect their recovery.

• Conduct client interviews: both initial interview and follow-up conversations, according to standards.
• Assess qualifications for assistance.
• Use the Client Assistance System to document the assistance and services provided in the client record according to standards.
• Assist with recovery planning, problem-solving, and advocacy on request to standards.
• Provide clients with information and referrals to community partners.

• Due to the pandemic, if you are unvaccinated but wish to volunteer you must wear a mask.
• Be kind, caring, resourceful, knowledgeable
• Complete 9 hours of self-paced online videos
• Demonstrate interest in learning about community resource organizations.
• .Demonstrate the ability to work well in stressful situations and in a team-oriented setting.
• Basic data entry and computer skills.
• Demonstrated commitment to the mission of the American Red Cross.