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Disaster Recovery Caseworker (No Experience Necessary/Training Provided))

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The American Red Cross - Southern California Region

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The role of a Disaster Response Caseworker (aka a Recovery Service Associate) is to support the disaster recovery of individuals, families, and communities affected by disaster by interviewing and provision of referrals, assistance, and goods and services to begin and affect their recovery.

  • Conduct client interviews: both initial interview and follow-up conversations, according to standards.
  • Assess qualifications for assistance.
  • Use the Client Assistance System to document the assistance and services provided in the client record according to standards.
  • Assist with recovery planning, problem-solving, and advocacy on request to standards.
  • Provide clients with information and referrals to community partners.
Requirements:
* Be kind, caring, resourceful, knowledgeable
* Complete 20 hours of self-paced online videos
* Demonstrate interest in learning about community resource organizations.
* Demonstrate the ability to work well in stressful situations and in a team-oriented setting.
* Basic data entry and computer skills.
* Demonstrated commitment to the mission of the American Red Cross.

Possibly:

  • Sit for 2 hour periods
  • May walk on uneven terrain up to 2 miles per shift.
  • May work in extreme heat and/or humidity or extreme cold.
  • Speak clearly on the phone and in person.
  • May work for long periods on computer or writing.
  • May climb two or more flights of stairs.
  • May drive in day time and at night
  • May work long hours under stressful conditions
  • Lift 20 lbs.


Call, Text or Email: Karla Legorreta, Recruitment Specialist Karla.Legorreta@redcross.org (714) 380-7263

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About The American Red Cross - Southern California Region

Location:

600 Parkcenter Dr, Santa Ana, CA 92705, US

Mission Statement

to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

to prevent and alleviate human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Advocacy & Human Rights
Community
Crisis Support

WHEN

We'll work with your schedule.

WHERE

Multiple locations Huntington Beach, CA 92649

(33.72105,-118.04788)
 

SKILLS

  • Disaster Response
  • Verbal / Written Communication
  • Community Outreach

GOOD FOR

  • People 55+
  • Group

REQUIREMENTS

  • Driver's License Needed
  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Flexible
  • 20 hours of online and instructor-led training (self-paced)

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