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THE SALVATION ARMY
Metropolitan Division Headquarters
POSITION TITLE: Help Desk/ Admin Support
DEPT./LOCATION: DHQ Case Management
REPORTS TO: Case Management Emergency Assistance Director
The DHQ Help Desk switchboard responsibilities will be managed in a proper and effective manner providing a positive and professional first contact/impression to all callers, the public, clients, and other Salvation Army personnel contacting the Help Desk.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
In all contacts related to this position’s duties this individual acts as a representative of The Salvation Army and its mission.
Under general supervision of the Case Management Emergency Assistance Director with minimal freedom to plan, schedule and carry out responsibilities within established policies and guidelines.
This individual will be evaluated on how effectively the outcomes of this position are achieved.
Timeliness and accuracy of accomplishing assigned goals will be reviewed.
An evaluation of how effectively service is provided will also be done.
This individual will only commit Army resources that have been allocated or approved.
This individual will keep Supervisor informed on all critical issues relating to their area of responsibility.
This individual will adhere to all policies and procedures in carrying out the responsibilities of this position.
PHYSICAL DEMANDS/WORK ENVIRONMENT
This position is required to do moderate physical work and must be able to lift 20-30 pounds. In order to successfully perform the essential functions of this position, the employee is regularly required to use standard office equipment and a PC. The work environment for this position includes an office environment with a low to medium noise level. Must be able to walk stairs, bend, stoop, and kneel frequently.
Part time Volunteer
THE SALVATION ARMY MISSION STATEMENT
The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
5040 N. Pulaski, Volunteer Resource Department, Chicago, IL 60630, US
The mission of The Salvation Army is to meet human needs wherever they may be, without discrimination.
The Salvation Army is serving more people in need and delivering the broadest array of services than any other not-for-profit organization in Chicagoland. The Salvation Army is making an impact every day in three key areas of critical importance and concern to people across Chicagoland -- Homelessness, Violence and Education. And, The Salvation Army is delivering the most critical services -- food, shelter, emergency assistance and disaster relief.
In communities throughout Chicago and the surrounding five-county area, we extend emergency and supportive assistance from 28 corps community centers, 80 service extension units, the Emergency Disaster Services Center, residential programs, mobile units, and several counseling sites.
We'll work with your schedule.
This opportunity has 3 shifts
5040 N. Pulaski RoadChicago, IL 60630
February 13, 2020