Volunteers will manage the Family Room space by greeting and assisting families, coordinating laundry room usage, assisting with activities, restocking snacks and coffee, light housekeeping (tidying the space, putting away items left out), etc. Volunteers may run the Happy Wheels hospitality cart by handing out age-appropriate activity packs and snacks to patients and families on the inpatient pediatric floor.

Key Responsibilities:

• Commitment: Volunteers must be able to commit to a weekly shift of three hours.
• Shifts are 9am to 12pm, 12pm to 3pm, and 3pm to 6pm.
• Must be willing to represent Ronald McDonald House Charities of Richmond while serving onsite at VCU Health
• Excellent understanding of and ability to follow professional and personal boundaries

Qualifications:

• Volunteers must be 18 years or older
• Ability to work with a diverse group of families including families going through trauma, a high stress time, and the grieving process
• Friendly, outgoing, caring, as well as non-judgmental and accepting
• Comfortable volunteering in a medically intensive pediatric service area
• Good communication skills, ability to communicate with adults and children
• Prior experience with children, personally or professionally, preferred
• Placement must be approved by staff of both VCU Health and RMHC