Program Coordinator

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Founded in 2003, GiGi’s Playhouse’s mission is to increase positive awareness of Down syndrome through national campaigns, educational programs, and by empowering individuals with Down syndrome, their families and the community.  All Programs are free and are educational and/or therapeutic in nature. Each program is designed to work on specific skill development, such as speech and language, literacy, socialization or fine/ gross motor skills.

Responsibilities:

The Program Coordinator is the key volunteer supporting and overseeing the GiGi’s Playhouse therapeutic programs, meeting on a weekly or monthly basis (such as Open Play, 2 & Under, Fantastic Friends, etc.). The Program Coordinator works collaboratively with the Program Committee, Site Coordinator and each Program Leader to provide a high quality, outcome-driven programs according to the program models developed by GiGi’s Playhouse. This volunteer position requires a commitment of 1-2 hours per week and includes the following responsibilities:

• Serves as the primary contact for all Program Leaders:

• Contacts each Program Leader before each program to confirm the schedule, maintain engagement, to recognize Program Leaders, and ensure they have the tools needed to carry out outcome-driven programs
• Reviews Program Reports following each program and follows up with Program Leader to address challenges, successes and provides training as needed.

• Oversees the Playhouse program and event schedule to avoid over/ under programming and implements the New Program Proposal process for new program development.
• Periodically attends programs to give feedback and aids Program Leader in facilitating program enhancements
• Communicates volunteer needs to the Volunteer Coordinator before each New Volunteer Orientation and works collaboratively to fill all volunteer openings in programs
• Reviews program participation reports on a monthly basis and works collaboratively with Site Coordinator to increase participation
• Schedules and facilitates Annual Program Leader Trainings

• Supports Program Leaders and Volunteers in their role during programs, provides additional training as needed
• Surveys Playhouse families a minimum of two times per year to know the needs and availability of families.
• Participates in focus groups, parent meetings and reports to the Program Committee
• Responds to program phone calls, emails and inquiries in a timely and professional manner
• Communicates with Site Coordinator and Program Committee to ensure successful program delivery

Experience/ Qualifications:

The Program Coordinator role is largely administrative and requires a Volunteer with the following skill set:

• Knowledge of computers and data entry with experience using Microsoft Office suite of programs, especially Publisher, Excel, Outlook and PowerPoint
• Excellent communication skills, positivity and enthusiasm for GiGi’s Playhouse
• Previous Volunteer coordination/ leadership role

For additional information about this volunteer opportunity, please contact the Playhouse at 309-762-7529 or via email at volunteerquadcities@gigisplayhouse.org.