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  • 7 people are interested
 

Regional Operations Manager -MD North

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CELESTIAL MANNA INC

  • 7 people are interested

Regional Operations Manager

Reports To:

Chief Operating Officer

Dotted line to Director of Field Operations

Job Overview

This strategic servant leadership role is responsible for driving operational success in a specific region of Celestial Manna distribution. These leadership positions will remove barriers for Field Coordinators and volunteers. They will work with the Director of Field Operations to develop and implement process standards that will create efficiencies and increase volunteer engagement. With reporting provided by the Tech team, Operations Managers will share progress and opportunities with their Field Coordinators and utilize the data to prioritize operational efforts within their regions. The successful candidate will have helped improve volunteer engagement, reporting compliance, and operational outcomes. College graduates and new MBAs looking to build experience are welcomed to apply. Retirees looking to make a difference are welcome to apply

Click here to learn the story of Celestial Manna https://youtu.be/NbHlGOdFyIg

Responsibilities and Duties

The incumbent will be responsible for but not limited to the following:

  • Contact calls and routing of food requests to proper coordinator
  • Regional focused operations performance reports
  • Interviewing and hiring Field Coordinators
  • Training and Coaching Field Coordinators
  • Lead and facilitate Operations huddles
  • Work with coordinators and volunteers to improve reporting compliance
  • Maintain pick up schedules and monitor compliance

Qualifications

The person in this position would ideally have the following qualifications:

Education level:

  • Undergraduate degree in business or administration
  • MBA a plus

Experience:

  • Operations leadership in an organization of 10-15 employees
  • Managing direct reports
  • Process Improvement implementation

Specific skills:

  • Google Sheets
  • Google Suite (Admin level)
  • Microsoft Suite
  • Virtual meeting facilitation
  • Sound written and verbal communication skills

Personal characteristics:

  • Easily approachable
  • Service-oriented
  • Data focused
  • Articulate

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About CELESTIAL MANNA INC

Location:

7800 SUTHARD DR, DERWOOD, MD 20855, US

Mission Statement

Celestial Manna feeds the hungry by providing them with free food that is locally donated. We give monthly support to more than 20,000 people in the Washington, DC metropolitan region stretching from north of Baltimore through Prince George's and Montgomery Counties Maryland, and south to northern Virginia.

Description

Celestial Manna tries to help people from all walks of life; these individuals range from blue-collar workers, low-income families, single-parent households and diverse ethnicities. Hunger is not the only challenge these people face. In addition to a network of food redistribution, Celestial Manna provides support to people in need of clothing.

Community
Faith-Based
Hunger

WHEN

We'll work with your schedule.

WHERE

Multiple locations Westminster, MD 21157

(39.5535,-76.9864)
 

SKILLS

  • Administrative Support
  • Data Entry
  • Program Management
  • Transactions

GOOD FOR

N/A

REQUIREMENTS

  • Driver's License Needed
  • Must be at least 18
  • Orientation or Training
  • 5-10 hours per week to manage reporting and to support Volunteer Drivers and Group Coordinators in the pick-up of rescued food and delivery of that food to those in need.
  • A computer with a high-speed internet connection and/or a web-capable smartphone is required. Basic knowledge and use of spreadsheets (such as MS Excel, and Google Sheets) and databases required.

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