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  • 8 people are interested

Educate and Fight Fraud with the Oregon Department of Justice Consumer Protection Volunteer Hotline

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ORGANIZATION: Oregon Department of Justice

  • 8 people are interested

The Oregon Attorney General’s Consumer Advocate Program (CAP) is recruiting volunteers to educate consumers on the Attorney General’s Consumer Protection Hotline.

The Consumer Advocate Program is part of the Financial Fraud/Consumer Protection Section (FF/CP) of the Oregon Department of Justice. FF/CP enforces the Oregon Unlawful Trade Practices Act. CAP volunteers act as the first contact for the Consumer Protection program and assist consumer’s by educating them about fraud and directing callers to the Department’s resources and providing additional resources about scams as necessary.

The hotline serves consumers between 8:30 a.m. and 4:30 p.m., Monday through Friday. We ask interested volunteers for a two-hour shift, or a four-hour shift per week. The morning shift is from 8:30 - 12:30 and the afternoon shift is from 12:30-4:30. We are currently in need of volunteers who may be available Monday mornings from 8:30-12:30p or Tuesday mornings from 8:30-12:30pm. The office is located at 2250 McGilchrist St. SE, Salem, OR 97302.

If you are interested in a rewarding experience and enjoy helping Oregonians and want to educate them about the scams happening around them, this is the opportunity for you. Fight fraud with the Oregon Department of Justice!

For information, please contact:

Sarah Foster
View our website at

More opportunities with Oregon Department of Justice

No additional volunteer opportunities at this time.

About Oregon Department of Justice


1162 Court St NE, Salem, OR 97301, US

Mission Statement

The Department of Justice (DOJ) is the State of Oregon government’s law firm and is administered by the State Attorney General. The Attorney General has control and supervision of all court actions involving the state, state agencies, state officials or employees sued for actions taken in the course and scope of their duties. Besides providing legal services, the Department of Justice also provides other services with law related functions including child support enforcement; technical and investigative assistance to district attorneys; organized crime investigation; consumer protection and charitable trust supervision; and crime-victim compensation. In all, the Department of Justice and the Attorney General have responsibility and authority under more than 350 state statutes.


Financial Fraud/Consumer Protection Section

The Financial Fraud/Consumer Protection Section enforces the Unlawful Trade Practices Act, commonly known as Oregon’s consumer protection law. The Section also educates consumers and businesses.

Direct Assistance to Consumers

Consumer complaints are the best way to identify potential fraud and marketplace abuses. The Section’s consumer hotline gets tens of thousands of calls every year. As complaints are received, enforcement officers investigate and mediate disputes to help protect consumers.

Prevention Efforts

The Section educates consumers through a number of consumer-friendly materials, in-person presentations, the Scam Alert Network and Twitter Account.

Trade Practices Act Enforcement and Civil Prosecution

The Unlawful Trade Practices Act (UTPA) protects Oregon consumers.

In cases that may result in financial harm to consumers, the Attorney General may seek $25,000 in penalties for each violation, an injunction, attorneys fees and restitution.


Advocacy & Human Rights
Justice & Legal
Advocacy & Human Rights, Community, Justice & Legal


We'll work with your schedule.


2250 McGilchrist St. SESalem, OR 97302



  • Legal (General)
  • Advocacy
  • Customer Service
  • Conflict Resolution
  • Mediation
  • Public Advocacy


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • We welcome 2 hour or 4 hour shifts per week
  • Former government employees are encouraged to apply, and anyone interested in fighting fraud is encouraged to apply

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