Friendly History Nerds: Museum Visitor Experience Specialists

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Do you love to connect with new people and chat about history and art? Five Oaks Museum is seeking friendly history fans, aka Visitor Experience Specialists, to ensure that visitors of all ages are welcomed to the Museum and supported in their learning experience. You will greet visitors, handle admission, answer questions, and have tons of conversations around local history and our current exhibits, This IS Kalapuyan Land, Timber in the Tualatin Valley, and our monthly art show.

Key Duties:

• Greet all visitors in a welcoming and friendly manner

• Orient visitors to the museum’s exhibits and programs

• Learn about museum exhibits, services, and local history to share and discuss with visitors

• Take admission and museum shop sales by operating Square POS on a tablet

• Track visitor data on a Google Spreadsheet

All-Staff Responsibilities

• Advance the museum’s mission, vision, and values in the delivery of your work and interpersonal conduct

• Support membership and public support through excellent, informed customer service

• Assist with additional tasks as needed to foster overall health of the organization

Qualifications:

• Comfortable with using a laptop, a tablet and Square

• Friendly and positive attitude towards children, adults, and seniors

• Willingness to learn, discuss, and communicate accurate information about history and art, including difficult topics and multiple perspectives

• Dependable and punctual

Position in Organization:

Reports to: Learning Coordinator

Location: Five Oaks Museum, on the PCC Rock Creek campus, 17677 NW Springville Rd. Portland, OR, 97229

Hours:

• Wednesday, Thursday and/or Friday, during museum open hours 12 pm to 4 pm

• Must be available for the entire 4 hours on at least one of the days.

• Must attend Learning Volunteer Training on Tuesday, February 18.

Benefits

• Make connections with people from across the region and spend your days learning and having conversations about history and art

• Learn to discuss art and difficult topics

• Earn a museum membership which includes free admission to other local attractions

• Immersion in local history, with an emphasis on Native perspectives

• Become part of the Five Oaks Museum family at an exciting time; we are a small museum in the process of pivoting to center community stories and arts integration and we love the ideas and backgrounds that all of our volunteers bring to the table