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3 people are interested
Do you have Phone Interview Skills? Join Us the Red Cross as a Screener
ORGANIZATION: The American Red Cross Greater Pennsylvania
Please visit the new page to apply.
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3 people are interested
Opportunity Detail
Purpose: The Volunteer Screener gathers relevant information about prospective volunteer candidates while assessing which positions volunteers are best suited for. Provides an excellent experience for all new volunteers joining the American Red Cross.
Responsibilities: * Schedules and conducts volunteer screenings over the phone with prospective volunteers.
* Studies and learns each volunteer position description.
* Prepares for each screening interview (i.e. reads a candidates application questionnaire and
the corresponding position description they are applying for)
* Asks identifying questions, during the screening interview, appropriate to the responsibilities
and qualifications for the volunteer position requested. Provides prospective volunteers with
information about the intake, referral and placement process.
* Matches volunteers to positions for which they are best suited, based on skills, interest,
availability and available options.
* Updates Volunteer Connection, our online volunteer management system, with candidate
information and makes referrals as required.
Time Commitment: 2 hours per week
Screening interviews can be conducted in the evenings as well as on the weekend or weekdays.
Qualifications:
* Broad understanding of the American Red Cross and its opportunities for volunteer service. Training is
provided.
* Enthusiastic about American Red Cross programs.
* Ability to work with computer database. Training is provided.
* Excellent oral communication skills - ability to express ideas and facts clearly
* Comfortable making phone calls to volunteers
* Previous experience with customer service is a plus
* HR experience or experience conducting interviews a plus
Relationships: Regional Volunteer Services, Volunteer Intake Processing Center
Length of Appointment: Four months, renewable
Development Opportunity:
Opportunities to work in a fast-paced and professional environment.
Working with deadlines and specific time-lines. Hone and develop
interview skills.
Experience towards working with Event Based Volunteers and Staff
Services on Disaster Relief Operations.
Training:
* Orientation to the American Red Cross
* Regional training
* Volunteer Connection Orientation
26 More opportunities with The American Red Cross Greater Pennsylvania
Opportunities
About The American Red Cross Greater Pennsylvania
Location:
2201 Liberty Ave., Pittsburgh, PA 15222, US
Mission Statement
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Description
The American Red Cross, through its strong network of volunteers, donors and partners, is always there in times of need. We aspire to turn compassion into action so that...
...all people affected by disaster across the country and around the world receive care, shelter and hope;
...our communities are ready and prepared for disasters;
...everyone in our country has access to safe, lifesaving blood and blood products;
...all members of our armed services and their families find support and comfort whenever needed; and
...in an emergency, there are always trained individuals nearby, ready to use their Red Cross skills to save lives.
CAUSE AREAS
WHEN
WHERE
2801 Liberty Ave.PittsburghPittsburgh, PA 15222
DATE POSTED
January 24, 2020
SKILLS
- Customer Service
- Career Counseling / Coaching
- Human Resources Assistance
- CSR / Volunteer Coordination
- Multi-Tasking
- People Skills
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Orientation or Training
- 6 hours/week minimum; Mon – Fri 9am – 5pm; first 3 months will include in person training/mentoring
- • Volunteer in Pittsburgh Office to be trained/mentored in person; remote volunteering possible after 3 months of in person training/experience