Outreach Specialist

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Job Role: The Outreach Specialist removes the barriers to safety and support services by reaching out to our clients and to stakeholders in their own communities, building and maintaining positive relationships between NMNM and the people we serve. The Outreach Specialist understands the needs of survivors of domestic violence and is effective in communicating information regarding support services to clients while preserving client safety and client dignity.

Responsibilities and Tasks:

• Knowledge of the programs and services at NMNM
• Conduct client-population research
• In collaboration with program officer, conduct 4 community outreach visits
• Connect 8-14 clients with services
• Bi-weekly follow up with volunteer coordinator, or as needed

Time Required: 5 hrs./week
Duration: 12 weeks

Minimum Qualifications and Abilities:

• Must pass background check
• Complete 3 hours of program training
• Excellent verbal communication
• Active and empathetic listener
• Ability to follow written/oral instructions
• Access to reliable transportation
• Basic data entry ability

Fluency in a language in addition to English is a plus

Program Requirements and Training:

• 1 hr. orientation session
• 1 hr. Outreach Training (Safety, Sensitivity/Empathy, Building relationships)
• 1 hr. data entry training and program tools/services

Outreach Specialists will develop communication and public relations skills and gain experience working with diverse, vulnerable populations.

Evaluation: Outreach Specialist will meet with program officer and volunteer coordinator at the end of 12-week period for performance review.

Contact for More Information:
Saraí Conner
Volunteer Coordinator
sarai@nomorenomas.org
Visit us at: nomorenomas.org/volunteer