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Community Outreach Volunteer

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National Alliance on Mental Illness- Greater Cleveland

NAMI Greater Cleveland is out in the community - particularly in the summer months, however, we do have opportunities to table at various community fairs all year round. Our NAMI Greater Cleveland outreach efforts are often where people first learn about our services. NAMI Greater Cleveland participates in community events, fairs, and festivals to introduce the organization, its mission, and its resources to the community at large. Events are held at sites such as universities, faith-based institutions, and community organizations. NAMI also holds quarterly Community Education Nights throughout the community to educate the audience about relevant mental health topics.

Tabling at community fairs
Transport and setting-up event booths
Packing up materials
With knowledge of our mission and our services, we count on you to help raise awareness, offer resources, recruit members and volunteers, and to STOMP OUT STIGMA!

Minimum Requirements for Community Outreach Volunteers

  • Comfortable being out in the community. Some venues may be crowded.
  • "People skills" and a friendly face!
  • May require sitting or standing for extended periods and in variable weather conditions; lifting and carrying items of moderate weight to transport materials may be required
  • General, working knowledge of mental illness and NAMI Greater Cleveland’s mission. Fact sheets and talking points will be provided. No formal training is required.
  • May require sitting or standing for extended periods;
  • NAMI membership is encouraged but not required.
  • Work with Outreach staff to put together outreach materials; prepare for outreach events; attend outreach/tabling events as back-up. Research outreach opportunities and help keep resource list current.
  • Volunteers may be asked to pick up resource materials from the NAMI Greater Cleveland office prior to the event date and return these items afterward.
  • Staff the booth at the event, usually while working cooperatively with NAMI Greater Cleveland staff and/or volunteers. Tasks include greeting members of the public,
  • answering general questions about NAMI, and distributing resources and materials.
  • Assist with set-up and tear-down for quarterly Community Education Nights, including greeting and check-in of guests

Personal Qualities
  • Demonstrated reliability, professionalism and punctuality
  • Respect and compassion for people affected by mental health conditions with desire to help others facing mental health challenges
  • Passion to learn about mental health conditions, resources, and behavioral health system
  • Willingness to take initiative to seek help when needed, and ability to accept and implement constructive feedback

18 More opportunities with National Alliance on Mental Illness- Greater Cleveland

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About National Alliance on Mental Illness- Greater Cleveland


2012 West 25th Street, Suite 705, Cleveland, OH 44113, US

Mission Statement

NAMI (National Alliance on Mental Illness) Greater Cleveland is dedicated to empowering those living with mental illness and their family members to achieve a better quality of life by providing education, support, information, and referrals.


NAMI Greater Cleveland provides services to those with serious mental illnesses and their family members through a variety of support and education programs. In addition, we advocate on behalf of our members and the community on issues related to mental illness. Program highlights include:

  • Support Groups: 16 groups providing mutual support averaging 2,500 visits per year;
  • Helpline: providing information and referral to over 1,485 callers per year;
  • Educational Courses: free classes, including NAMI’s signature Family to Family course, reaching over 75 participants per year;
  • Outreach: providing information about mental illness via our Community Education Nights, Speakers Bureau and Health Fairs to more than 1,100 people per year;
  • Multi-Cultural Outreach: providing specialized services to the African-American and Hispanic communities, including Spanish-language courses and materials.

Health & Medicine
People with Disabilities


We'll work with your schedule.


2012 West 25th StreetSuite 705Cleveland, OH 44113



  • Community Outreach
  • Multi-Tasking
  • Networking
  • Organization
  • People Skills
  • Problem Solving




  • Background Check
  • Orientation or Training
  • Flexible schedule Outreach events are usually 2-6 hours and usually occur on weekends, though some take place during the week.

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