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7 people are interested
Volunteer Intake Counselor (Spanish-proficient volunteers needed!)
ORGANIZATION: American Civil Liberties Union of Northern California
Please visit the new page to apply.
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7 people are interested
The position
Intake Counselors support the Civil Liberties Intake Program by processing requests for legal assistance, distributing know-your-rights materials, etc. The Intake Counselor position is supervised by the Intake Program Manager.
Responsibilities can include:
- Answering phone calls received through our Civil Liberties Hotline;
- Conducting initial interview questions with the callers, writing clear and complete notes during the call, and documenting relevant matters in a concise manner;
- Reviewing, evaluating, and responding to written requests for assistance, including mail and online complaints; and
- Working with a web-based database to enter and update information from the intake, as well as cataloging that data within the system.
Qualifications
The ACLU-NC values equity and inclusion and encourages a diversity of candidates from various backgrounds to apply.
Individuals joining the Legal-Policy Department team as a Volunteer Civil Liberties Intake Counselor must have the following skills and qualifications:
- Strong commitment to and enthusiasm for the mission of the ACLU of Northern California (for examples of our work, see the ACLU-NC's online legal docket: https://www.aclunc.org/our-work/legal-docket);
- Ability to adhere to a strict code of confidentiality;
- A dedication to ongoing learning on how to best perform intake volunteer duties;
- Strong oral and written communication skills;
- Proficiency with or willingness to learn Outlook;
- Proficiency with or willingness to learn a web-based database; and
- Highly organized and careful attention to detail.
Helpful but not required skills and qualifications include
- Advanced or higher proficiency in Spanish (reading, writing, listening, and speaking);
- Experience with a web-based database.
More opportunities with American Civil Liberties Union of Northern California
No additional volunteer opportunities at this time.
About American Civil Liberties Union of Northern California
Location:
39 Drumm Street, San Francisco, CA 94111, US
Mission Statement
The ACLU of Northern California is an enduring guardian of justice, fairness, equality, and freedom, working to protect and advance civil liberties for all Californians.
Description
We are the resistance
For nearly a century, the ACLU of Northern California has been at the heart of many of the major - and sometimes controversial - struggles for civil liberties in our state. We make sure that Constitutional rights - to free speech, to privacy, to due process - don’t just exist on paper, but also in practice. The ACLU is the first line of defense against threats to civil liberties and we work to ensure these freedoms are guaranteed to every person in this country.
As we move into a new era and face dangerous policies that threaten our civil rights and civil liberties, we remain dedicated to confronting these issues and defending the progress we have made.
We are witnessing a surge in unconstitutional laws that threaten American values. The current administration has plans to build a massive deportation force and forcibly remove 11 million immigrants, to ban the entry of Muslims into our country, to limit the rights of women to access reproductive healthcare, and to institute aggressive surveillance and registry programs. As these unlawful actions unfold, we are vigilantly working in courts, legislatures, and communities to maintain the promise of freedom, justice, and equal opportunities for all.
CAUSE AREAS
WHEN
WHERE
39 Drumm StreetSan Francisco, CA 94111
DATE POSTED
December 12, 2019
SKILLS
- Data Entry
- Spanish
- Multi-Tasking
- People Skills
- Verbal / Written Communication
GOOD FOR
N/A
REQUIREMENTS
- Orientation or Training
- We require a minimum 4-month commitment of at 6 least hours during the workweek (Monday - Friday).