Mission at Home Support Volunteer

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About this Job

Mission At Home Support

Training Required: Orientation, and as needed during volunteer experience

Time and Place: Flexible time (10 or more hours per week)

Major Responsibilities:

• Apply research techniques and analytical methods to search for resources within the communities where Goodwill employees live.
• Responsible for project assignments, research and analysis.
• Answer and make phone calls, respond to Mission at Home related questions, and send written material as appropriate.
• Work alongside staff to meet the needs of employees who contact Mission at Home for assistance.

• Follow up on Mission at Home clients to see if they have received assistance or need further assistance.
• Locate resources to add to Mission at Home’s data bank to have available for each part of the area for Goodwill of North Georgia.
• Create Flyers for the resources in each area to share with employees

Qualifications: Experience, Training, Knowledge, Skills, and Abilities. Have obtained at least junior status in a Bachelor degree program with completion of a minimum of 48 semester credit hours; or be enrolled in Graduate degree program. Currently be enrolled at an accredited college or university.

• Ability to work sensitively with diverse populations.
• Confidently communicate with employees that reach out to Mission at Home for assistance.
• Working toward a college degree, preferably in a related field (e.g., Psychology, Social Work, Human Services).
• Strong communication skills both verbal and written.
• Must be computer literate (working knowledge of Microsoft Word and Excel).
• Self-motivated, good organizational and interpersonal skills, detail-oriented, ability to multitask and prioritize.
• Willingness to research and verify the resources:

• This would involve calling each resource to get specific information about what the employee needs to do for assistance.
• Ability to ensure the confidentiality of any and all documentation.

• Be able to share the Mission at home resource information with the employee and follow up.

About Goodwill of North Georgia

At Goodwill, our mission is a simple one: we put people to work. Every day, thousands of men and women face barriers that make it difficult for them to find work and earn a paycheck to support their families. Sometimes it’s lack of training or education, limited job skills, or a disability. But with the support of donors and shoppers like you, we overcome those barriers. Goodwill gives people the tools they need to find a job which allows them to support themselves and their families.

Mission Statement:

"We put people to work"

The Goodwill volunteer program supports the mission by:

• Providing the community with opportunities to become part of our mission and serve as ambassadors.
• Matching skills-based volunteers to opportunities within the agency.
• Bringing in individuals who can provide fresh insight and ideas to Goodwill staff and participants.
• Providing staff with experienced professionals who enable Goodwill to focus more on delivering services and business operations.