Feeding Service Associate Trainee - Virginia Region

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Purpose:

The role of Feeding Service Associate is to serve as a member of a temporary work unit on a disaster relief operation to successfully complete their assigned areas of responsibility on a disaster relief operation. They ensure food safety and proper food service in a variety of work locations while supervising workers throughout the cycle of the disaster.

Key Responsibilities:

• Serve as Kitchen Crew, Load Master, Communications/Dispatcher, yard Crew, Inventory Crew, Mobile Feeding Crew, Canteen Associate, or other feeding worker position on a disaster relief operation.
• Meeting disaster-caused feeding needs of individuals, families, and communities.
• Preparing and serving meals that meet required cultural, religious, and dietary sensitivities of clients, practicing Safe Food Handling at all times.
• Maintaining clear communication and collaboration with supervisor and peers.
• Ensuring accuracy in all assigned tasks.
• Providing feedback on disaster impact and community recovery, collecting essential elements of information.
• Providing accurate reporting of feeding activity as assigned.

Qualifications:

• Ability to function in a dynamic and stressful environment.
• Ability to apply basic food safety throughout the feeding process.
• Ability to organize, plan, and allocate resource while using materials and space effectively.
• Ability to participate and contribute in regular meetings.
• Good organizational skills, responsible and punctual.
• Active listening skills and ability to work well with others.
• Ability to implement Standards and Procedures and follow associated job tools including reporting requirements.
• Ability to interact with community members in a clear, compassionate manner.
• Ability to involve appropriate others in managing problems and conflict.
• Ability to acquire, evaluate, and report information accurately.
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
• Ability to Lift / carry 20 lbs. and/or 50 lbs. multiple times/shift.
• Ability to stand and or sit for two-hour periods, and walk for two miles during a shift.
• Ability to walk on uneven terrain.
• Ability to work outdoors in inclement weather, extreme heat and/or humidity and/or extreme cold.
• Ability to step up/down 18 inches and climb two or more flights of stairs.
• Ability to speak clearly on phone and in person.
• Ability to drive in day time and at night.
• Ability to bend or stoop multiple times.

Free Training:

• Disaster Cycle Services: An Overview
• Mass Care: An Overview
• Feeding Fundamentals
• Basic Food Safety
• Everyone is Welcome
• Deployment Fundamentals
• ERVs: Ready Set Roll (Recommended)
• Psychological First Aid (Recommended)

Length of Appointment:
To remain an active Disaster Cycle Services Workforce Member, one hour of logged volunteer service is requested, monthly. Training (virtual or classroom), meetings, response and participation in activities in other lines of service qualify

Development Opportunities:
Become proficient as a Feeding Service Associate. Once proficient, career development to supervisory/management positions and specialization in Feeding and ability to go to disaster beyond the region.