Education & Online Learning Specialist

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Human Health Project (HHP)’s has a three- pronged foundation: Holistic Peer-to-Peer Information, Education and Support. Our objective is to empower people to manage their own health. For more information, please visit our website.

HHP is seeking an Education & Online Learning Specialist . This role requires developing and implementing HHP’s training program for patient advocates/navigators, as well as the education program for patients.

The ideal candidate has a good understanding of developing courses that are interesting, engaging, challenging, fun, and capable of changing lives.

Duties & Responsibilities

• Create course outlines and develop a curriculum that is effective and engaging
• Write, proofread and edit content and curriculum for adult training program modules
• Develop well-designed assessments for users and others within the organization
• Communicate with department leaders to regularly update constantly evolving educational content
• Advise on the creation of course materials, including videos, presentations, LMS content, learning activities, and other training methods
• Understand best practices for delivery of web-based training
• Conduct comprehensive needs analysis to ensure training fulfills company’s needs and objectives
• Report and track training development activities and communicate objectives and progress to management
• Understand business goals, processes, and roles to support enhancements as well as process and workflow improvements planned and deployed by the company
• Maintain a solid understanding of technology used by the customer in order to deliver effective training
• Explain concepts using clear and concise language in end-user reference materials such as quick reference guides and tech tips
• Communicate technical information in a logical, organized and concise manner
• Use demonstratives such as presentations, charts or checklists to improve learner retention
• Ensure deliverables are completed on time while meeting standards of quality
• Compile and incorporate feedback into the course design
• Create an ongoing system for regularly evaluating instructional content
• Assist in the documentation of training processes, process flows, requirements, use cases, reports, and other deliverables as needed

• Experience with learning management systems
• Articulate, professional, credible, & ethical
• Excellent writing and verbal communication skills
• Effective under the pressure of deadlines
• Attention to detail and extremely accurate
• Experience within the healthcare industry
• Highly self-motivated
• Team player with a flexible approach
• Ability to communicate clearly with volunteers at all organizational levels, and across differing cultural backgrounds
• Motivated and passionate about HHP’s mission