As a Service to Armed Forces Hero Network Regional Family Follow up Caseworker you will support and assist with the full range of client services to military members, veterans, and their families, The scope of this work would include: emergency communications; information and referral; access to financial assistance; and family follow-up services.
Key Responsibilities: * Maintain strict confidentiality of any case notes, names and other personal information in accordance with Red Cross policies * Interview callers. * Make follow-up calls to military members and/or families. * Acquire a working knowledge of local, state and federal resources aiding military members, families, and veterans * Maintain professionalism and conduct as stated in the American Red Cross policy.
Location: Provide service at the Chapter or Hero Care Network Center Time Commitment: Flexible, with a scheduled commitment
About American Red Cross - Chicago and Northern Illinois
Chicago & Northern Illinois, Rockford, Joliet and Chicagoland areas, Chicago, IL 60612, US
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Every single day, the American Red Cross helps people in emergencies. Whether itﾒs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.