URGENT NEED: Volunteer Sceening Team Member

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Screening Team members seek to understand what brought prospective volunteers to the Red Cross, their areas of interest and what position they would find most meaningful. Screeners use their understanding of the volunteer and match them with the needs of the organization, connecting volunteers with positions for which they are both interested and well suited.

Key Responsibilities:
* Schedules and conducts volunteer screening interviews.
* Reviews and has general understanding of volunteer opportunities.
* Prepares for screening interviews following standardized training protocol.
* Matches volunteers to positions for which they are best suited, based on skills, interest, availability and available options.
* Updates Volunteer Connection, Red Cross' online volunteer management system, with candidate information and makes referrals as required.

Training provided:
* Orientation to the American Red Cross.
* Position specific training, including but not limited to Volunteer Connection.
* Regional training - understanding the region's volunteer needs.

Qualifications:
* Broad understanding of the American Red Cross and its opportunities for volunteer service (training provided).
* Enthusiastic about American Red Cross programs.
* Ability to work with computer database (training provided).
* Excellent oral and written communication skills - ability to express ideas and facts clearly.
* Comfortable making phone calls to volunteers.
* Previous experience with customer service is a plus.
*Must be comfortable with online training and working with a supervisor remotely.

Time Commitment:
Minimum of 4 hours per week. Work can be done remotely once training is completed.