Volunteer Engagement/Experience Lead

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American Red Cross: Service to the Armed Forces (SAF)

American Red Cross Service to the Armed Forces

The departmental Volunteer Engagement Lead is a volunteer leadership position that oversees and maximizes the volunteer experience of volunteers in their respective department/line of service.

Key Responsibilities

Assists, trains, and supports departmental volunteers with the following:

  • Working with department leadership on position on-boarding, planned growth experiences, and volunteer career development
  • Providing guidance, coaching, and training resources that promote positive working relationships and volunteer engagement
  • Follows up with volunteers and department leadership to ensure proper placement and satisfaction
  • Consults with department managers regarding the leadership potential of volunteers and supports requesting department managers in developing leadership and advancement opportunities for volunteers
  • Serves as the point of contact for reassignment or referring volunteers to other department positions, or in not a fit for the department, refers the volunteer to Volunteer Services
  • Aids in planning and executing monthly departmental volunteer meetings
  • Assists in planning and hosting volunteer trainings, events and appreciation functions
  • Helps in preparing, conducting and reviewing volunteer survey results
  • Conducts exit interviews of volunteers leaving the organization
  • Works in partnership with the other departmental Volunteer Leadership volunteers, such as the Recognition Lead and the I.T./Volunteer Connection Support Lead to ensure total volunteer support and satisfaction
Training
  • Orientation to the American Red Cross
  • On the job training
  • Extensive digital training libarary is available
Length of Appointment
  • 1 year appointment, renewable annually based on performance and mutual desire to continue in the role
Time Commitment
  • Approximately 10 hours per month, working remotely and/or at a Red Cross office
Contact:
  • Olivia Zikalala, SAF/IS Regional Program Manager, olivia.zikalala@redcross.org
  • Susan Chavez, SAF AmeriCorps Specialist, susan.chavez2@redcross.org
  • Rebecca McGary, SAF AmeriCorps VISTA Specialist, rebecca.mcgary@redcross.org

8 More opportunities with American Red Cross: Service to the Armed Forces (SAF)

About American Red Cross: Service to the Armed Forces (SAF)

Location:

601 NE 6th Street, Oklahoma City, OK 73104, US

Mission Statement

The American Red Cross Service to the Armed Forces (SAF) helps members of the military, veterans and their families prepare for, cope with, and respond to, the challenges of military service.

Description

Our Commitment Never Wavers

The Red Cross helps members of the military, veterans and their families prepare for, cope with, and respond to, the challenges of military service.

The American Red Cross serves 2 million military personnel, including active duty, National Guard and Reserve, as well as our veterans. We provide 24/7 global emergency communication services and support military and veteran health care facilities across the country and overseas. We help families cope with deployments and support returning combat veterans as they reintegrate into the community. Our team of 350 employees and thousands of volunteers helps deliver services at Red Cross offices in communities across the country and on more than a hundred military installations around the world-including Djibouti, Iraq and Kuwait.



WHEN

We'll work with your schedule.

WHERE

601 NE 6th StreetSAF/ISAmerican Red CrossOklahoma City, OK 73104

(35.47439,-97.50196)
 

SKILLS

  • Administrative Support
  • Veteran Care
  • CSR / Volunteer Coordination
  • Problem Solving
  • Relationship Building
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Orientation or Training

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