USO Denver Center Represenative Shift Volunteer - Military Entrance Processing Station (MEPS)

Save to Favorites

General Summary As a key ambassador of the USO Denver, the Shift Volunteer’s role is to help provide a hospitable, welcoming location for center guests

Requirements

• Commitment to uphold the USO mission to strengthen America’s military service members by keeping them connected to family, home and country, throughout their service to the nation, and ensure that all volunteer actions are guided by USO Core Values
• Able to handle stressful and confidential situations by providing a calm demeanor for center guests and team members
• Able to present a caring and respectful manner to all people regardless of race, color, religion, sexual orientation, gender, national origin, and age
• Have strong interpersonal, customer service, and problem-solving skills
• Be punctual, organized and self-motivated, with the ability to quickly and easily adapt to changing needs of USO Operations
• Willingness to learn basic operating knowledge of Volunteer.USO.org
• Required to obtain and maintain proper credentials necessary to access USO center location and facilities including security, background screening and the appropriate renewal of credentials prior to their expiration dates
• Able to commit to a minimum of 1, 4-hour shift per week on a set weekly schedule
• Ability to lift and carry up to 25 pounds, and to walk, bend, stand and lift for extended periods of time
• Commitment to treat guests, other volunteers and staff with respect and professionalism at all times

Volunteer Duties

• Shift duties as assigned by USO Denver Staff as referenced in MEPS Center Operating Procedures Manual
• Arrive at the center 5 minutes in advance of the shift start time
• Greet, welcome, orient, and assist guests
• Monitor and maintain food and supplies
• Tidy and clean the center which can include trash removal, dishwashing, and bathroom cleaning
• Answer visitors’ questions about the USO locally and around the world, the airport, and the surrounding community
• Practice safe food handling and storage practices.
• Assist with the usage of computers, gaming equipment, telephones, or other offerings
• Help conduct events and programs in the center such as special activities, and holiday celebrations
• Document hours of service on Volunteers.USO.org