ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Assists individuals and families in the identification of goals and objectives to manage their finances and/or meeting their housing needs.
Provides one-on-one housing and/or financial counseling for clients seeking assistance with rental or homeowner issues, financial management, home purchase, and credit management.
Conducts group education on various topics, including financial management, homeownership, and foreclosure prevention. Develops additional education offerings as needed/directed.
Provides follow up case management for clients as necessary and in accordance with the client’s action plan. Accurately records client data in the appropriate client management system, effectively manages the confidential financial information of clients, and maintains case files for all clients in accordance with agency and HUD standards.
Logs and returns voice mail messages to provide timely follow up with clients and potential applicants.
Assists in maintaining HUD compliance and agency accreditation through accurate file management and submission of required reports to appropriate agencies.
Maintain relationship with vendors and other agencies in the housing counseling and financial assistance networks.
Maintain accurate and current information about resources in the community, and make referrals to appropriate agencies for services which the program cannot meet.
Maintains knowledge of housing and financial counseling industry standards, and practices
Represents the Agency in the community and workplace in a professional and ethical manner.
Demonstrates sensitivity to the service population’s cultural and socioeconomic characteristics.
Demonstrates strong interpersonal, decision-making, problem-solving, oral, and written skills.
Utilizes a basic knowledge of Microsoft Office applications.
Must have the ability to work occasional evenings and weekends.
Must have a valid Virginia I.D. or driver license.
Must attain certification as HUD Certified Housing Counselor within one (1) year
***Position will split time between offices and virtual counseling sessions***
About Virginia Housing and Community Development Corporation
445 N. Main Street, #1574, Suffolk, VA 23439, US
The community development mission of Virginia Housing and Community Development Corporation (VHCDC) is to educate and empower individuals, families and minority business owners to build wealth, access capital and credit, and achieve home ownership. VHCDC achieves this mission through a steady stream of wealth building initiatives, home ownership education and assistance, small business financing, and acquiring and rehabilitating distressed housing in targeted communities.
VHCDC is a 501(c)3 tax-exempt Community Development Corporation (CDC), a U.S. Treasury Certified Community Development Entity (CDE) and recognized Non-Profit Community Developer (NCD).
Education & Literacy
Homeless & Housing
We'll work with your schedule.
This is a Virtual Opportunity, with no fixed address.
November 25, 2020
Real Estate & Leasing
CSR / Volunteer Coordination
Resource Development / Management
Driver's License Needed
Must be at least 25
Orientation or Training
Part-time 12-16 hrs/week. Hours are negotiable
Experience with housing counseling and education software (CounselorMax) desired. Proficiency with PC and Microsoft Office apps (Excel, Outlook, PowerPoint, and Word) a must.