Administrative Assistant

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HISTORY: Townspeople is a San Diego based nonprofit organization that develops and manages supportive housing, as well as coordinating supportive services for low-income individuals or families specifically those living with HIV/AIDS.

GENERAL DESCRIPTION: responsible for performing tasks related to the daily service activities of the agency’s

Information Referral Program and Administration.

PRIMARY DUTIES AND RESPONSIBILITIES:

· Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting data.

· Welcomes and builds rapport with guests and clients by greeting them in person or on the telephone.

· Provides direction, basic information, and other referral services for people in need.

· Maintains customer confidence and protects operations by keeping information confidential.

· Completes projects and follows up on results (client follow-up specialist).

· Prepares reports by collecting and analyzing information.

· Provides historical reference by developing and utilizing filing and retrieval systems

· Attends Townspeople Information and Referral training