Smithsonian Ambassador

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OVERVIEW:

The Smithsonian welcomes over 28 million visitors per year to its 21 museums, 13 gardens and National Zoo. Smithsonian Ambassadors meet visitors where they are, roving the National Mall. They help visitors navigate the Smithsonian experience and the landscape of the Smithsonian campus. The core mission of the Ambassador program is making connections between visitors and the Smithsonian. Ambassadors strive to make every visitor they meet have the best experience at the Smithsonian possible by being present, welcoming, thoughtful and engaging.

Smithsonian Ambassadors will be stationed outdoors on the National Mall where they will: rove and engage with visitors and give brief scheduled orientations to the Smithsonian. Ambassadors may be stationed indoors during inclement weather.

Being a Smithsonian Ambassador is a great opportunity for someone who is enthusiastic about working with the public and sharing their excitement for discovering the Smithsonian.

LOCATION:

Primarily outdoors on the National Mall with a homebase at:

Ripley Center 1100 Jefferson Drive, SW, Washington, D.C. 20560

REQUIRED SKILLS, ABILITIES & QUALIFICATIONS:

• Ability to stand/rove for long periods of time
• Ability to work in an ever-changing environment
• Comfortable working outdoors
• Flexibility and enthusiasm
• Excellent verbal communication skills
• Comfortable giving brief presentations to small groups
• Interact with people of all ages and backgrounds
• Successfully work independently and as a part of a team
• Comfortable with using an iPad and doing basic internet research
• Smartphone for safety and communication
• 18 years or older
• Clear a federal background check

Smithsonian Ambassador candidates must successfully complete all required training and be able to commit to a regular schedule for at least one year (one 3-hour shift a week on weekdays or every other weekend). Ambassadors will be required to wear an assigned uniform while performing their duties. Ambassadors are expected to keep updated on current Smithsonian offerings and actively participate in program development. To that end participation in continuing education and enrichment opportunities will be required.

TRAINING:

New Smithsonian Ambassadors are required to complete pre-training reading and assignments and attend all training sessions. Training sessions include Smithsonian history and composition, volunteer resources, and visitor engagement.

Required trainings are February 25, 26 and March 4, 5. All trainings are required and are in-person.

APPLY NOW!
Submit an application at https://vol.si.edu/pages/app/2SMDL8TNS1OA2VHQ?osched=M5G9ZJI7Q7WZAI6V