Fund Development: Capital: Fundraising Data and Salesforce Volunteer

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Purpose: Assist Relationship Managers with maintaining accurate information in our CRM system, Salesforce. Assist Development Specialists with keeping track of fundraising data.

Reports To / Partners With: Development Specialist

Key Responsibilities:

• Assist with keeping donor information current in Salesforce. This may include entering disaster asks, recording activities, uploading documents such as grant agreements, and updating contact information for Relationship Managers.
• Assist with maintaining accuracy of donor Groups in Salesforce, including updating Groups after a disaster for Donor Development Officers or Donor Relations Officers.
• Assist fundraisers with looking up information in Donor Data Portal.
• Submit Fundraising Support Request Forms to update donor mailing information.
• Assist with creating and tracking invoices for corporate donors when needed.
• Special projects as required such as running moves management reports at the end of a fiscal year and uploading to appropriate account.

Time Commitment: 5+ hours a week

Qualifications:

• Passion for the Red Cross mission and the community
• Comfortable with learning or working in database systems
• Able to maintain confidentiality of sensitive information
• Well organized, responsible, trustworthy
• Attention to detail
• Able to work in a team
• Salesforce experience is appreciated, but not necessary

Training:

• Orientation to American Red Cross.
• On the job training.

Length of Appointment: 3 Months

Development Opportunities:

• Learn new databases
• Gain professional fundraising experience with a well-recognized and respected international organization

Please Apply at: https://volunteerconnection.redcross.org