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Crisis & Information Center -- Practicum/Internship

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Seven County Services - Brooklawn and Bellewood

  • 1 person is interested

The Crisis & Information Center (CIC) is a 24/7 crisis hotline, answering calls from individuals in crisis who need emotional support as well as callers who need information about community resources. CIC’s core mission is to provide a safe space for individuals in need to talk in an open, empathetic, non-judgmental environment. Our volunteers undergo extensive training in crisis intervention, mental health counseling, suicide prevention / intervention, and information and referral (I&R).

After successful completion of this training, volunteers either become crisis counselors who take calls on CIC’s crisis hotline for a minimum of four hours a week. Or volunteers have the option of working more specifically as volunteer I&R specialists, focusing more on supporting and educating crisis counselors and helping CIC to build relationships with community agencies. While CIC’s program is very challenging and requires a lot from volunteers, it is also a unique, immensely rewarding experience to be available to callers in need.

18 More opportunities with Seven County Services - Brooklawn and Bellewood

About Seven County Services - Brooklawn and Bellewood


3121 Brooklawn Campus Drive, Louisville, KY 40218, US

Mission Statement

We serve our communities by helping vulnerable individuals, especially children and families, find hope, overcome obstacles, and realize their potential


We serve more than 34,000 Kentuckians annually through mental, behavioral and developmental health programs, substance abuse treatment, crisis intervention, therapeutic residential treatment programs for youth, and foster care.

Crisis Support
Health & Medicine


We'll work with your schedule.


10101 Linn Station RoadLouisville, KY 40223


  • Crisis Intervention
  • Mental Health
  • Critical Thinking
  • Multi-Tasking
  • People Skills
  • Problem Solving


  • People 55+


  • Background Check
  • Must be at least 21
  • Orientation or Training
  • 40+ hours of training on-site, typically done in 4-hour shifts once a week. After training, volunteers commit to at least one 4-hour shift a week for a minimum of 6-months.
  • Participate in regular supervision with the Volunteer Coordinator, additional trainings as needed, and yearly performance evaluations.

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