Crisis & Information Center -- Volunteer I&R Specialist
Seven County Services - Brooklawn and Bellewood
The Crisis & Information Center (CIC) is a 24/7 crisis hotline, answering calls from individuals in crisis who need emotional support as well as callers who need information about community resources. CIC’s core mission is to provide a safe space for individuals in need to talk in an open, empathetic, non-judgmental environment. Our volunteers undergo extensive training in crisis intervention, mental health counseling, suicide prevention / intervention, and information and referral (I&R).
After successful completion of this training, volunteers either become crisis counselors who take calls on CIC’s crisis hotline for a minimum of four hours a week. Or volunteers have the option of working more specifically as volunteer I&R specialists, focusing more on supporting and educating crisis counselors and helping CIC to build relationships with community agencies. While CIC’s program is very challenging and requires a lot from volunteers, it is also a unique, immensely rewarding experience to be available to callers in need.
About Seven County Services - Brooklawn and Bellewood
3121 Brooklawn Campus Drive, Louisville, KY 40218, US
We serve our communities by helping vulnerable individuals, especially children and families, find hope, overcome obstacles, and realize their potential
We serve more than 34,000 Kentuckians annually through mental, behavioral and developmental health programs, substance abuse treatment, crisis intervention, therapeutic residential treatment programs for youth, and foster care.