Volunteers assist staff in the blood donation process by serving as a:

• Donor receptionist - greet donors as they come into the donor center and provide them with required pre-donation information.
• Donor escort - assist staff and donors in the donation area, and escort donors to the refreshment area following their donation.
• Refreshment aide - set up center refreshment area, serve refreshments, and assist donors during the 15-minute wait after their blood donation.