Compassionate Care Volunteer

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Position Summary

To provide a feeling of caring, warmth, and understanding for patients and their families.

Responsibilites & Functions

* Visit assigned patient/family on a regular basis, provide relief/support for family and offer
* Respond to requests for patient care volunteers; once matched contact the family within 24 hours to coordinate
visit
* Arrive on time for scheduled visits; have positive interaction with those receiving service
* Complete volunteer visit progress notes within 24 hours of each visit
* Notify Volunteer Services of weekly schedule availability, as well as scheduled visits
* Attend at least one in-service training session annually
* Maintain confidentiality standards
* Complete all required documentation annually (HIPAA/Patient Rights/PPD/Flu Shot)
* Contact Hospice of the Chesapeake Triage immediately to report: incidents, uncontrolled pain, breathing
problems, falls or any other concerns

Relationships

Establish and maintain good rapport with Hospice of the Chesapeake staff, volunteers, patients, and their families
Supervised by: Patient Care Volunteer Coordinator
Volunteers Supervised: None

Minimum Position Qualifications

Minimum education: Hospice of the Chesapeake Patient Care Training
Required licensure or certification: None
Minimum experience: None
Skills required: Dependability, flexibility, good listener, open-minded and non-judgmental, and the ability to remain calm under stressful conditions
Physical demands: Can be emotional, stressful
Equipment needed: Access to automobile, personal protective equipment (PPE)
Working conditions: May be exposed to infectious and contagious agents. Travel and home visits required

Roles, Responsibilities, Expectations

As a Medicare-certified hospice, we are mandated to include Volunteers as an important part of our organization. We are required to have at least 5% of our patient service hours provided by Volunteers.

Every year our Volunteers provide thousands of hours of service for our patients. The value of time is priceless in the eyes of our patients and their families.

Volunteer tasks can be patient related or non-patient related.


If you are interested in learning more about this opportunity or other positions within our Volunteer Department, please contact a member of our team at 443-837-1508 or through email at joinus@hospicechesapeake.org

To learn more about Hospice of the Chesapeake, you can visit our website at http://www.hospicechesapeake.org/