The Red Cross - Service to the Armed Forces provides financial assistance and resource referrals to military members & their families. Family Follow-Up volunteers ensure military families' needs are met when faced with an emergency.
* Maintain strict confidentiality of any case notes, names and other personal information in accordance with Red Cross policies * Understand and apply Service to Armed Forces (SAF) policies, procedures and protocols related to Red Cross client services consistently and correctly * Support the follow up process to include making follow-up calls to military members and/or families to determine if their needs are met, providing other follow-up actions needed for complete and timely client service * Acquire a working knowledge of local, state and federal resources aiding military members, families and veterans * Maintain professionalism and conduct as stated in Red Cross policy Qualifications
* Able to support Red Cross SAF mission; have an awareness of and appreciation for military culture, military families, and veterans' issues * Demonstrated ability to treat people with respect under all circumstances and instill trust in others while upholding the values and principles of the American Red Cross * Ability to apply active listening skills and employ reasoning and questioning strategies to capture, analyze, and interpret information from clients, staff, and management * Good computer skills to include use of Internet search tools; Intranet; and Microsoft Office Suite, to include Outlook, word-processing, database and/or spreadsheet applications * Effective interviewing skills and a sound knowledge of telephone and in-person etiquette and pleasant and friendly manners respectful of human dignity * Ability to work with or without supervision * Effective verbal and written communication skills * Good customer service skills; Ability to work well with others * Willingness to gain knowledge of community resources * Able to work with culturally diverse populations
Time Commitment 5 hours per week. Flexible, with a scheduled commitment
To Apply: Visit www.redcross.org/volunteer & submit your volunteer application
Questions? Contact Sarah at email@example.com
The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.
Every single day, the American Red Cross helps people in emergencies. Whether its one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.
Veterans & Military Families
We'll work with your schedule.
2927 Losey Blvd S, La CrosseLa Crosse, WI54601
January 7, 2021
Basic Computer Skills
Must be at least 18
Orientation or Training
Can volunteer from home
Must submit a volunteer application at redcross.org/volunteer