Support Military Members & Families as a Red Cross Caseworker

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American Red Cross - Wisconsin Region

  • 1 person is interested

Hero Care Network/Critical Community Services Casework

The Service to the Armed Forces Hero Care Network provides financial assistance and resource referrals to military members & their families


* Help assess client needs and provide appropriate services, including referrals to other agencies

* Make follow-up calls to military families that have received Red Cross services & ensure their needs have been met

* Maintain strict confidentiality of any case notes, names, and other personal information in accordance with Red Cross policies

* Document notes from calls

* Can volunteer from home


* Good computer skills: internet search tools, database/spreadsheet applications & Microsoft Office Suite

* Excellent customer service over phone

* Able to maintain confidentiality with client information

* Able to support Red Cross mission & have an awareness of and appreciation for military culture, military families, and veterans' issues

To Apply:
Visit & submit your volunteer application

Contact Sarah at

60 More opportunities with American Red Cross - Wisconsin Region

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We'll work with your schedule.


4860 Sheboygan AvenueMadison, WI 53705



  • Customer Service
  • Case Work / Management
  • Basic Computer Skills


  • People 55+


  • Background Check
  • Must be at least 18
  • Orientation or Training
  • Can volunteer from home.
  • Must submit a volunteer application at

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