Donor Ambassador - Colonial Heights City

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AMERICAN RED CROSS

Blood Services: Central: Blood Donor Ambassador


Purpose:

Assist Blood Donors through the blood donation process

Reports To / Partners With:

Team Supervisor or Charge Staff, partners with Collections Team and Biomed Volunteer Management Team

Key Responsibilities:

  • Welcome and check-in donor, ensure donor reads pre-donation materials (before via RapidPass or during check-in), schedule next appointment, offer promotional items when available, encourage best donation process
  • Ensure canteen area is clean, restocked and donors are re-hydrated after donation procedure.
  • Ambassadors will be trained to do both jobs.

Time Commitment:

5 hour shift, 1+days/month

typical hours between 6:30am-7pm.

Generally weekdays Monday-Friday.

Saturdays and Sundays available, dependent upon Business Unit Needs.

Qualifications:

Requires good oral communication, friendly, customer services skills, and the ability to relate effectively to people of diverse backgrounds and education levels.

Comfort with computers and ability to enter basic information in database is preferred.

Training:

Donor Ambassador Orientation and Training (1-2 hours) before first blood drive, On the Job Instruction with mentor/trainer, Quarterly Refresher Series (1 hour), occasional skill or program updates.

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WHEN

We'll work with your schedule.

WHERE

Colonial HeightsColonial Heights, VA 23834

(37.24404,-77.41026)
 

SKILLS

  • Customer Service
  • Basic Computer Skills
  • People Skills
  • Verbal / Written Communication

GOOD FOR

  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 18
  • Orientation or Training

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