Gallery Guide

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Gallery Guide Volunteer

Position Description

Purpose: To enhance the visitor experience and further the mission of the Mississippi Arts + Entertainment Experience. Gallery Guides may be located at assigned stations, circulating through the museum, or moving with an assigned group.

Responsibilities may include:

• Connecting with visitors by greeting and communicating pleasantly and effectively
• Providing on-the-spot customer service to visitors
• Giving clear directions to admissions, store, comfort stations, and other areas as needed
• Learning and sharing knowledge about museum exhibits
• Delivering up-to-date information about current exhibits and special events

Qualifications:

• Show excellence, integrity, passion, and respect while interacting with visitors
• Enthusiastic and knowledgeable in sharing information regarding The MAX
• Ability to interact with the public while remaining courteous at all times
• Agreeable personality and relate well to people of all ages and backgrounds
• Excellent communication and listening skills
• Ability to easily transition from one assigned role to another
• Be dependable

Requirements: Successfully complete all training and adhere to appropriate dress code. Should be able to stand and walk for short periods of time.

Time Commitment: Continuous service assignment (preferred commitment 2 or more shifts per month). Shifts: Tuesdays through Saturdays 10 a.m.-1 p.m. or 1-4 p.m.; Sundays 1-4 p.m. There may be nighttime opportunities for service with special events. Minimum of twenty (20) hours of volunteer service per year are required to remain on the active volunteer list

Benefits:

• The satisfaction of volunteering at one of the most unique museum experiences in the nation
• Volunteer enrichment/activities provided by The MAX
• A lifelong learning opportunity. All training and training-related materials provided by The MAX
• Documented volunteer service for work or school credit
• A 10% discount in The MAX Store
• Reports to: The MAX Volunteer Coordinator or assigned department manager.

Contact: Laura Hester * laura@msarts.org * 601-581-1550 ext. 27. * www.msarts.org