International Services: Restoring Family Links Regional Lead

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ORGANIZATION: American Red Cross: Michigan Region

Reporting directly to the Regional Director of Service to the Armed Forces and International Services, this position will manage and lead the Restoring Family Links program for the Michigan Region. **This opportunity is only available in Lansing, MI.

The Restoring Family Links program serves clients who have been separated from family members internationally due to armed conflict, migration, disasters, or other humanitarian emergencies. This is a casework based program working with clients in Michigan.
Casework can include delivery of Red Cross messages, responding to tracing inquiries, providing information and referral services, and community outreach.

  • Serve as the RFL Lead for the Region and provide RFL casework services in the local chapter, as well as manage the RFL caseload for the Region
  • Oversee Restoring Family Links caseworkers and outreach team members across the Region
  • On-board and support new RFL volunteers using the New Volunteer Onboarding Guide
  • Participate in annual World Refugee Awareness Week planning and events
  • Work with regional leadership to ensure chapter capacity to provide RFL services, as needed

Minimum commitment of 1 year, renewable based upon performance. Must meet case deadlines to maintain caseworker status.

This position offers the opportunity to develop an array of professional skills including casework, case management, interviewing skills, ability to communicate program scope and limitations, records management and empathy. In addition, the Restoring Family Links Lead is able to contribute meaningfully to a program which serves families who have been internationally separated due to crisis, conflict, migration and/or disaster.


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About American Red Cross: Michigan Region

Location:

7800 Outer Drive West, Suite 205, Detroit, MI 48235, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether itメs one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

CAUSE AREAS

Advocacy & Human Rights
Children & Youth
Immigrants & Refugees
Advocacy & Human Rights, Children & Youth, Immigrants & Refugees

WHEN

We'll work with your schedule.

WHERE

1800 E Grand River AveLansing, MI 48912

(42.7425,-84.5241)
 

SKILLS

  • Customer Service
  • Data Entry
  • Program Management
  • Community Outreach
  • Microsoft Office Suite
  • People Skills

GOOD FOR

N/A

REQUIREMENTS

  • Background Check
  • Must be at least 19
  • Orientation or Training
  • Minimum commitment of 1 year, renewable based upon performance. Must meet case deadlines to maintain caseworker status. Approx. 1-4 hours per week.
  • Previous experience with casework or case management preferred Previous experience supervising or leading a team Ability to work independently with diverse populations, in a culturally competent manner and to embody Red Cross fundamental principles

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