Greeter/ Tour Guide

Save to Favorites

• Be a Front line customer service presence to our public
• Seek to educate the public concerning the role of railroads in the history and development of our region
• Be interactive with customers and create a clear interpretation of the impact of trains throughout history
• Be responsible for product display that is presentable and desirable to the consumer.
• Monitors stock levels, maintains a clean and presentable counter, filling and arranging product display spaces.

JOB DUTIES

• Reports to and works under the direction of the Education Program Coordinator . Position works independently and requires a measure of judgment and discretion in completion of duties
• Provides interpretive knowledge by answering questions, creating and implementing talks and a variety of interpretive opportunities
• Ensures visitors have an engaging experience
• Learns about the area history locomotives, passenger cars, other equipment on the property and the experiences that took place on trains to help visitors imagine and understand as they interact with the trains
• Facilitates with customer feedback regarding customer needs and concerns, museum challenges, and generates ideas and solutions to meet identified needs
• Stocks products in a concise and orderly manor, with the space provided.
• Responsible for picking up/receiving product delivery’s.
• Inventorying stock and filling out order forms for the following week.