Medicare/Medicaid Counselor - County Wide

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RSVP (Retired & Senior Volunteer Program) of Washtenaw County

The Retired and Senior Volunteer Program is seeking volunteers to become trained and certified Medicaid/Medicare Counselors.

Purpose: Help the average person through complicated paperwork. Assist clients in organizing paperwork, filling out claim forms, filing Medicaid/Medicare applications, understanding benefits in a variety of insurance products, and resolving problems.

Tasks: Meet with individuals needing assistance with any aspect of health insurance (looking over plans & any changes the individual has). Meetings may take place at the client’s home, at hospitals, or other settings-- it is your choice.

Qualifications: No experience is required. You must be willing to complete online and in-person trainings and be able to pass a background check. Seeking people who are polite, helpful,patient, problem solvers.

Time: Several hours of online training + 3 days of in-person training, followed by appointments with clients throughout the year.


  • Training from helpful staff
  • Time off for vacations with advanced notice
  • Volunteer liability insurance to supplement your own medical and auto insurance
  • Invitation to volunteer recognition events
  • Meet like-minded people, make friends, build connections
  • Feel good knowing you are doing a good deed

Volunteers must be age 55 or better to apply. Provide your phone number when applying.Email or call 734-712-4325

36 More opportunities with RSVP (Retired & Senior Volunteer Program) of Washtenaw County

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We'll work with your schedule.


Washtenaw CountySaline, MI 48176



  • Teaching / Instruction
  • Financial Literacy
  • Advocacy
  • Customer Service
  • Adult Education
  • Basic Computer Skills


  • People 55+


  • Driver's License Needed
  • Background Check
  • Must be at least 55
  • Orientation or Training

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