State Health Insurance Program & Senior Medicare Patrol (SHIP/SMP)
A group opportunity. Invite your friends.
3 people are interested
Spectrum Generations Cohen Community Center and Muskie Community Center have an urgent need for SHIP/SMP volunteers for Augusta, Hallowell, and Waterville. Days and Times are flexible after initial training.
Duties may include:
- Assisting with administration: such as copying, filing, data entry, assembling Medicare 101 packets and taking inbound calls to schedule appointments for Medicare 101 sessions or counseling sessions.
- Distributing information: helping with transporting and disseminating SHIP/SMP information to sites and events, may include presenting prepared copy or preforming scripted activities for small groups.
- Staffing Exhibits: help by staffing information tables or exhibits at events such as health fairs, also may provide general information about SHIP/SMP to the public and answer basic questions.
- Making group presentations: Help by giving presentations on SHIP/SMP topics to small and large groups. May interact with the audience by answering questions and through discussion.
- Counseling: help by having direct conversations with beneficiaries about their individual situations; may include review of personal information such as Medicare Summary Notices, billing statements and other health documents. (This job requires the volunteer to be experienced and mentored under staff supervision).
- Managing complex interactions: Help with in-depth interactions with beneficiaries who are reporting specific instances of healthcare fraud, errors and abuse. (this job requires the volunteer to be experienced and mentored under staff supervision).
- Receive Beneficiary Complaints: When Medicare beneficiaries, caregivers, and family members bring their complaints to the SMP, the SMP makes a determination about whether or not fraud, errors, or abuse is suspected. When fraud or abuse is suspected, they make a referral to the appropriate state and federal agencies for further investigation
About Spectrum Generations
1 Weston Ct, PO Box 2589, Augusta, ME 04338, US
Promoting life-long learning, health, wellness, nutrition, community engagement and social well-being of all older and disabled adults.
Spectrum Generations spans four decades as a leading nonprofit provider of innovative solutions to the challenges of meals, care-giving, counseling, socialization, wellness, and life-long learning to seniors, maturing adults, and the disabled. Our mission is to secure positive outcomes through at-home and community-based services in rural, city, and small town settings for vulnerable aging and disabled populations.
- Offers a variety of assistance and services to seniors and disabled adults and their families ranging from a friendly helping hand to trained care including Meals on Wheels, Adult DayBreak, Family Caregiver Services, Money Management, and Bridges Personal Services and Care Management.
- Provides information about questions and concerns on a wide variety of issues that impact adults including Maine Care, Medicare, money-saving benefits programs as well as referral services and community presentations.
- Encourages the passions of aging and/or disabled adults and their families for lifelong learning through programs, classes, and workshops at our seven community centers.
- Provides opportunities and connections to participate in rewarding experiences such as social dining, travel, fitness and wellness programs, special events, and volunteer opportunities.