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Friendly Front Desk Support Volunteers Needed at Portland Red Cross Office!

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American Red Cross - Cascades Region

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Do you enjoy helping people? Are you a natural multi-tasker? If so, the Red Cross would love to have your support as a Front Desk Reception Volunteer.

Our Front Desk Reception Volunteer will help guide all visitors to our facility and provide support to our Administrative Staff. This opportunity will take place at our Portland Office (3131 N. Vancouver Ave). Each day our office has numerous visitors and community partners coming to donate blood, volunteer, take CPR classes, and attend meetings. Our Front Desk volunteer will ensure everyone is greeted and guided to their destination, ensuring all guests have a warm and supportive experience. Additional support duties will include issuing access badges, mailing projects, and receiving phone inquiries.

General Duties:
-Receive phone calls and refers them to the proper department
-Take and transcribe messages
-Greets visitors and directs them to appropriate location
-Provide general information about Red Cross programs
-Assist with opening and closing procedures
-Provide event support when needed


Desired Qualifications:
-Interpersonal skills
-Familiarity with Microsoft Office programs (Word, Excel, Powerpoint, MS Teams)
-Ability to follow policies and procedures
-Comfort with phone and computer usage


Time Commitment:

General Availability during normal business hours (Mon-Fri 8am-5pm). We ask to provide at least one shift per week, at around 4 hours per shift.


To learn more, you can contact Volunteer.Cascades@redcross.org or call 503-528-5624.

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About American Red Cross - Cascades Region

Location:

3131 N. Vancouver Ave, Portland, OR 97227, US

Mission Statement

The American Red Cross prevents and alleviates human suffering in the face of emergencies by mobilizing the power of volunteers and the generosity of donors.

Description

Every single day, the American Red Cross helps people in emergencies. Whether it's one displaced family, thousands of disaster victims, or providing care and comfort to an ill or injured service member or veteran or support to a military family member, our vital work is made possible by people like you. It is through the time and care of ordinary people that we can do extraordinary things.

Community
Disaster Relief
Emergency & Safety

WHEN

We'll work with your schedule.

WHERE

3131 N. Vancouver AvePortland, OR 97227

(45.54635,-122.66856)
 

SKILLS

  • Office Reception
  • Administrative Support
  • Customer Service
  • Multi-Tasking
  • People Skills
  • Verbal / Written Communication

GOOD FOR

  • Teens
  • People 55+

REQUIREMENTS

  • Background Check
  • Must be at least 16
  • Orientation or Training
  • Minimum 4 hours per week. Availability during normal business hours (Mon-Fri 8am-5pm)

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