Patron Experience Volunteer

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Summary/Objective

The Holocaust Memorial Resource & Education Center of Florida is seeking a Patron Experience Volunteer who will provide administrative and logistical support to our Center.

Essential Functions

• Greeting and orienting Patrons to the Holocaust Center by point out key components of exhibits
• Showing Patrons how to work with the audio tour
• Collecting brief Patron data that assist the Holocaust Center with grant reporting
• Answering the Holocaust Center phone to reply to patron questions
• Assisting with thank you or attendance confirmation phone calls as needed
• Representing the Holocaust Center and its mission to create a moral and just society free of all forms of prejudice at all times
• Ordering supplies as needed
• Other duties and projects as assigned

Key Qualifications

• Customer/client focus
• Teamwork oriented
• Excellent presentation and communication skills
• Ability to speak comfortably in a presentation setting

The Holocaust Center is a highly respected nonprofit organization. Creativity and teamwork are greatly valued, as everyone on staff plays an important role.

Schedule:

As a volunteer, optional 4-7 hour shifts are available 2-5 days per week during museum hours as follows:

Monday through Thursday 9:00am - 4:00pm

Friday 9:00am - 1:00pm

Please send cover letter and/or resume to Lisa Bachman, Assistant Director at LBachman@holocaustedu.org