Cottage Welcome Assistant

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Happily Ever After is growing, and we’re looking for a few volunteers to fill the role of Cottage Welcome Representative for patrons of our Marion Cottages. These volunteers will:

• Serve as the main point-of-contact and answer questions for incoming guests of the cottages
• Prepare cottages for guest use including, but not limited to:
• Assembling overnight bags for the animals
• Meeting guests at cottages
• Providing guests with keys and welcome materials
• Conducting appropriate animal-related preparations
• Conduct checkout procedures the morning after an overnight including, but not limited to:
• Returning animals to Sanctuary
• Turning over each cottage and removing linens
• Returning keys and overnight bags
• Launder all linens for the cottages

Our ideal volunteer:

• Has experience and is comfortable interacting with cats and/or dogs of varying temperament and size, or has the desire, confidence, and patience to learn these skills
• Excels in the art of communication and works well with others
• Is well-versed in customer service
• Has flexibility in schedule

The time commitment for this role will vary from week to week.

Who we are:

At Happily Ever After we love to change lives. We have an unrelenting passion to make every single life matter. This passion is contagious and creates a unique experience that sets HEA apart. An essential part of that experience starts with each of us. We have a responsibility to recognize that behind every interaction, is a life we will impact.

When we strive to understand and connect, we truly listen and engage others. There is always something we can learn and discover to form a caring connection.

While it may be difficult for others to see beyond the current situation, we help others to see what could be. We dream big!

By doing so, we raise the bar and are always looking at how we can grow to achieve more. Each of us has further potential and will improve to be better tomorrow than we are today. We will be open to feedback as we continue to learn and grow from both our mistakes and our successes. We have high expectations for ourselves and each other because to do otherwise would indicate a lack of dedication to our cause and one another’s success.

Why do we do it? Because we get to change lives every day.