Billing Coordinator

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Cultivate Care Farms Volunteer Billing Coordinator:

Cultivate Care Farms is seeking a Billing Coordinator who will be responsible for planning, organizing and coordinating daily billing operations to ensure quality financial services for both behavioral health claims.

Responsibilities include providing administrative, clerical services, coding, billing, collection of payments and input into process improvement.

Overall Responsibilities:

• Under the direction of the Billing Consultant manages the accounts receivable process and follow-up management of accounts in billing software
• Ensure accuracy of detail and documentation of work done. This includes reviewing and correcting of claims for accuracy.
• Provide coding, billing and collection services daily to ensure the accuracy within the billing system.
• Assist clients with billing issues and problem resolution
• Follow up on all pended claims. This includes calling the insurance company, documenting the findings and gather and send the necessary documentation to process or appeal the claims.
• Review EOBs to ensure accuracy and completeness of claims billing for the maximum reimbursement
• Tracks, completes and manages the credentialing process-ensuring that all the appropriate paperwork is completed and sent to the appropriate payers. Incorporates a tracking system in order to meet deadlines and ensure all appropriate documentation is in place.
• Reviews assigned accounts, expected payments, and follow up on outstanding payments beyond expected payment cycle
• Monitor and assist with the referral process

Education/Experience Requirements:

• High School Diploma required
• 3-5 years’ experience in Billing preferred
• Thorough knowledge of billing, collections and reimbursements required
• Knowledge of Behavioral Health preferred

Qualifications/Skills/Abilities:

• Excellent organizational skills
• Ability to communicate at all levels
• Strong PC skills
• Qualified candidate must excel in interpersonal communication and customer service and be able to work both independently and as part of a team
• This includes the ability to professionally and diplomatically discuss difficult topics while promoting the company's position
• Must excel in organization and attention to detail
• Must have the ability to problem solve to logical conclusion and demonstrate initiative and responsibility
• Must have good listening skills, and be able to effectively and clearly communicate (written and verbal)