LGBTQIA+ Youth Chat Room Moderator

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ORGANIZATION: LGBT National Help Center (SF, CA Office)

Position is for Tuesdays 4 -6 pm pacific, though training would be Fridays 4 - 6 pm pacific.
Position is remote, so you can be anywhere in the country.
Volunteers for this position must identify as Trans, NonBinary or Gender Expansive

Are you mature, but feel you also connect to young folk? Do you want to be a helping hand to the next generation of LGBTQIA+ youth? If so, you may want to become one of our new Chat Room Moderators, Tuesdays 4 - 6 pm pacific.

The LGBT National Help Center runs weekly-moderated chat room for LGBTQIA+ youth up to the age of 19. For many of our communities youth they do not have an outlet to make friends or find support, being limited in where they can go or who they can talk to in their every day lives. Our weekly chat room gives them the ability to find a new circle of support.

The Chat Rooms allows them to be in a safe space where they can be open with their feelings, talk about fears or doubts, victories and challenges. They can find support and acceptance and learn how to offer those same things to others in need. It can also be a place to just be themselves and vent over a hard day at school. Sometimes the room is very serious and the conversation is about coming out, discrimination or bullying and sometimes it’s about everyone’s favorite bands or the latest show they binged on Netflix.

The role of the Moderators is to create a Safe Space where youth can feel they can be open with their emotions and express themselves freely. This can be accomplished by kind and affirming words, giving each youth the respect they deserve and protecting the chat room from pranks or verbal attacks. Sometimes the Moderator will lead a discussion, ask open-ended questions or answer questions about the LGBTQ community.

Moderators for the chat room must be at least 18 years old and identify as Transgender, NonBinary, or Gender Expansive. (The chatroom is for all LGBTQIA+ youth, but because training will be done in the Trans Youth Chatroom on Fridays, volunteers must be able to train with that demographic.)

We ask for Moderator volunteers to be able to commit to at least a year of volunteering after training.

If selected, potential Moderator volunteers will go through training and shadowing before becoming an active volunteer. (Training Fridays 4-6 pm pacific)

Because you will be working directly with youth, it will be important that you feel that you can conduct yourself maturely and act quickly. Part of creating a safe space is monitoring the room for any verbal attacks and stopping them immediately.

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About LGBT National Help Center (SF, CA Office)


2261 Market Street, PMB #296, San Francisco, CA 94114, US

Mission Statement

The Lesbian, Gay, Bisexual and Transgender National Hotline, the LGBT National Youth Talkline and the LGBT National Senior hotline are programs of the LGBT National Help Center. We are a non-profit organization that is dedicated to providing peer-support, information, and local resources directly through our toll-free telephone hotlines. Our mission is to help end the isolation and fear that many people who question their sexuality and/or gender identity go through.


Please see Mission Statement above.


Children & Youth
Children & Youth, LGBTQ+


We'll work with your schedule.


This is a Virtual Opportunity with no fixed address.


  • Youth Services
  • People Skills


  • Kids
  • Teens


  • Must be at least 18
  • One year commitment once training. 2 hour shift each week. Tuesday 4-6 pm pacific.
  • Identify as Trans, NB, or Gender Expansive. Be able to train for the first few shifts on Fridays 4-6 pm pacific before moving to regular shift of Tuesdays 4-6 pm.

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