Volunteer Guest Services Associate

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Have you ever wondered what you could achieve in your life by developing strong communication skills, becoming more personable, and building phenomenal confidence? This is what Improv is all about! Improvisation is the fine art of mental discipline in creative interpretation, comedic storytelling, and nurturing personal expression. Come learn and play with the most legendary improvisational artists around with Unexpected Productions' Improv School!

Unexpected Productions at the historical Market Theater in Seattle, WA is looking for Volunteer Guest Services Associates for our Front of House (FOH). We are located at the infamous Gum Wall in the Pike Place Market: 1428 Post Alley, Seattle WA 98101.

Volunteers earn one full quarter of credits towards a UP class of their choice for each 32 hours of work completed at the Market Theater. There are varying levels of classes with more times, themes, and locations than we've ever offered before.

Our ideal candidate is self-driven, motivated, and engaged. Your main function is to help people feel welcome in our theatre, everything beyond that is a simple task to learn and put into practice.

Responsibilities

• Sincerely welcome theatre guests
• Help with theatre FOH operations
• Maintaining an organized and tidy theatre
• Promote the Unexpected Productions' community and events
• Talk with guests to ensure they have a remarkable experience
• Address and correct any concerns guests may have
• Calmly manage crowds and high pressure situations
• Pursue the objective to work towards a common goal

Qualifications

• Availability during days of operation on evenings 6pm to 9pm Wednesday, Thursday, and Sunday with preference for 6pm to 12am shifts on Fridays and Saturdays (you choose your own shifts)
• Outgoing and caring personality
• Willingness to listen and communicate with others
• Demonstrates timeliness and sense of responsibility
• Capacity to accurately use multiple POS terminals
• Values attention to detail for creating an appealing theatre
• Ability to remain flexible, follow directions with perception of urgency, and maintain a positive attitude in a fast paced environment
• Previous experience in the service industry a plus, but not a requirement

We offer additional perks such as complimentary show tickets and ability to watch shows during your shift. There are also big discounts on concessions. This is an environment unlike any other full of fun and excitement that encompasses community and creativity.

Don't get left behind--start volunteering now for earning your hours for our Summer Quarter class enrollment!

**Interested candidates: please respond directly to this posting for consideration of your volunteering.**